The medical insurance payment shows that there is no insurance information, which may be an error or omission in the personal information input of the medical insurance system. If the individual confirms that the information is correct, he can contact the personnel department of the unit or the local social security department to verify the updated information. In addition, it is also possible that the payment record is not synchronized with the medical insurance system, so you can try to wait for a while before making an inquiry.
Personal information verification: ensure the accuracy of personal information such as ID number and name, and avoid the inability to query insurance information due to information input errors.
Unit responsibility: If an individual is an on-the-job employee, the unit has the responsibility to handle the medical insurance registration procedures for the employee.
Consultation of social security department: In the case that the insured information cannot be found, individuals can call the local social security and medical insurance department to find out the specific situation and get a solution.
Online service platform: Social security and medical insurance departments in some areas provide online service platforms, and individuals can query personal insurance information and conduct related operations through official website.
To sum up, when the medical insurance payment shows that there is no insurance information, the individual should first verify the personal information, and then update or repay the information through the unit or social security and medical insurance departments to ensure that the personal medical insurance rights and interests are guaranteed.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 58
The employing unit shall, within 30 days from the date of employment, apply to the social insurance agency for social insurance registration for its employees. If the social insurance has not been registered, the social insurance agency shall verify the social insurance premium it should pay.