100050
Tel: 010-67096611
What's the telephone number of Beijing Tiantan Hospital? Hello, the phone number of Beijing Tiantan Hospital,
We can consult and transfer through the service hotline 1 14.
It should include 1 14.
Hope to adopt, thank you.
The registered name of Beijing Tiantan Hospital is Beijing Tiantan Hospital affiliated to Capital Medical University. It is a three-level first-class general hospital with neurosurgery as the guide and neuroscience as the feature, integrating medicine, teaching, research and prevention. It is one of the three major neurosurgery research centers in the world and the clinical, scientific research and teaching base of neurosurgery in Asia.
Beijing Tiantan Hospital Registration
First, the appointment method
1, telephone reservation. 1 14 (Beijing users)/010-14 (non-Beijing users) In order to improve the efficiency and experience of patients' appointment, Tiantan Hospital established an appointment process on the Beijing appointment registration system. In addition to online appointment, of course, you can also go to the hospital for self-service appointment.
1, telephone reservation. 1 14 (Beijing users)/010-14 (non-Beijing users), providing 24-hour service. Please prepare the patient's valid documents (ID card, military officer's card, passport, Hong Kong and Macao pass, Taiwanese certificate) in advance before making an appointment. User telephone reservation 1 14. After the reservation is successful, the system will automatically send a short message with a unique 8-digit identification code to the user's mobile phone. Please contact 1 14 in time if you have not received the SMS and ID code of successful reservation. After manually verifying the information, the system will resend the SMS to your registered mobile phone.
2. Make an appointment online. Enter the homepage of Beijing unified platform for appointment and registration, become a member first, and then make an appointment.
After the appointment is successful, take the patient's ID number (or other valid identification), medical insurance card, medical card or registration form to the "appointment diagnosis and treatment center" on the first floor of the clinic to get the number. The numbering time is 7: 00 am-165438+ 0: 00 pm, 65438+02: 30 pm-65438+06: 00 pm. Appointment time: 3 months for initial visit and follow-up, and 6 months for follow-up after discharge. Time limit for cancellation: 0 days before 13:00.
Second, the registration fee
No appointment fee is charged when making an appointment, only the registration fee corresponding to the doctor's title is charged. Ordinary number, the attending physician visits, and the cost is 42 yuan; Deputy chief physician. : 60 yuan/person; Chief physician number: 80 yuan/person-time; Well-known expert number: 100 yuan/person; Special needs outpatient expert number, chief physician 300 yuan; 200 yuan, deputy chief physician.
Bank card registration of Beijing Tiantan Hospital
Cardholders who hold any bank card of the four major trade banks of industry, agriculture, China and construction can register the appointment number of Beijing Tiantan Hospital within 7 days through their national bank outlets self-service terminals, local customer service telephones, bank websites and hospital self-service machines.
After the cardholder remotely registers through the bank card, he can go to the hospital for medical treatment in different periods, and the expenses will be settled at the place where they occur. He does not have to spend a lot of time waiting for registration at the hospital window, and he does not have to queue up for pricing and payment repeatedly during the medical treatment, and he carries a lot of cash. There are a lot of slight physical discomfort that ordinary doctors can solve. There is no need to call experts at every turn, otherwise, on the one hand, it will aggravate the situation that the number one expert is hard to find, and it will also affect patients who really need expert help.
Bank card holders do not need to pre-store value, transfer cash or transfer cards when registering in Beijing Tiantan Hospital, nor do they need to return cards or cash when settling accounts, so they can use one card for multiple purposes. If the cardholder does not bring his bank card, he can apply for it free of charge at the bank savings office set up in the outpatient building of the registered hospital of Beijing Tiantan Hospital. In terms of fee settlement, cardholders can pay directly by credit card at the place where expenses such as maintenance, inspection, treatment and medicine collection occur, or they can pay in real time on the self-service machine.
Matters needing attention in registration of Tiantan Hospital
1, cancel the reservation. Log in through the website, click Query/Cancel Booking, enter the Booking ID, and click Query to select Cancel Booking. Or open Personal Center, enter the reservation registration list in Personal Center Reservation Management Current Reservation, view or cancel your reservation order, and click Cancel.
2. Users who have dialed 0 10- 1 14 to make an appointment through the unified platform website do not need to register again. They only need to complete the mobile phone number authentication operation once after logging in, and they can make an appointment for registration normally.
3. When a telephone registered user logs in to the online reservation platform for the first time on 1 14, the system will automatically jump to the "1 14 telephone registered user information authentication" page, and follow the page prompts to guide you to complete the authentication. If the authentication is successful, this mobile phone number will be used as the priority mobile phone number for you to receive and use services on the unified platform for telephone reservation and website reservation 1 14.
4. Users who registered their landline number by phone 1 14, please change their mobile phone number to complete the authentication; If you have a reservation number under your user name, you can't go to online certification for the time being. Please cancel the current appointment or change your mobile phone number after the certification.
5. Users who don't have a mobile phone number can call 1 14 to assist in registration, and their landline numbers can be reserved when registering. But in the future, you can only make an appointment by telephone 1 14. The information of reservation success and reservation identification code will be notified by the operator and recorded by himself.
6. The unified platform does not provide the same-day reservation service. Users can make an appointment to access the number sources of most departments of the unified platform hospital from the next day to three months. The unified platform does not make appointments by hospital, department, professional title or specialty. The specific appointment registration time and source information shall be subject to 1 14 service telephone inquiry and website publicity.
7. Unified platform 1 14 telephone registration and website registration. 1 mobile phone number can only be associated with two valid ID numbers (the same mobile phone number can only be registered and used by two users).
8. After the appointment is successful, please keep the "Appointment Successful SMS and Appointment Identification Code" properly, so that you can inquire and cancel the appointment information at any time, which is also one of the vouchers for you to get the number for medical treatment.
9. The same patient's real name (valid ID number) can only make an appointment 1 time in the same day, the same hospital and the same department; The total number of appointments on the same day cannot exceed 2; The total number of appointments within seven days cannot exceed three; The total number of reservations within three months cannot exceed five.
10. If you cannot see a doctor on the appointment date, you should contact the hospital at least before the appointment date 1 1: 00. Users who cancel an appointment for three times without reason within one year (natural year) will automatically enter the system's cancellation list, and their appointment registration qualification will be cancelled within the next three months; Refresh about 6 times within one year (natural year), and cancel the 6-month appointment registration qualification.
What is the registered telephone number of Tiantan Hospital? Beijing Tiantan Hospital affiliated to Capital Medical University was established on August 23rd, 1956. It is a three-level first-class general hospital with neurosurgery as the guide and neuroscience as the feature, integrating medicine, teaching, research and prevention. So do netizens know the phone number of Tiantan Hospital?
1. The registered telephone number of Tiantan Hospital is 010-59976611.
2. Service introduction: appointment registration (60 departments, 864 doctors), telephone number of famous doctors (29 departments, 1 14 doctors), graphic consultation (4 1 department, 190 doctors).
The above is all the information about the registered telephone number of Tiantan Hospital.
Where is the specific address of Beijing Tiantan Hospital? What's the consultation number? Tiantan Hospital, No.6 Tiantan Xili, Chongwen District, Beijing Tel. Take bus No.7, No.20, No.36, No.69, No.707 and No.729 and get off at Xiannongtan Station. It's close to the telephone of Tiantan Hospital.
Telephone Tiantan Hospital Tel:
The registered telephone number of Tiantan Hospital is 0 10-67002600.
Operator: 010-67096611
Consultation: 0 10-67056565
Special needs clinic: 0 10-67098588
Outpatient service: 0 10-67096802
Beijing Tiantan Hospital launched a 24-hour manual service hotline 65438+1October 65438+June 6, and Beijing Tiantan Hospital affiliated to Capital Medical University launched a 24-hour manual service hotline 59978585, covering service consultation, appointment registration, suggestions and praise, dispute complaints and other functions.
According to Zack Zhang, director of the outpatient department of Tiantan Hospital, the homonym of "8585" in the service hotline number of Tiantan Hospital means "help me", which means to solve the urgent needs and problems of patients and deal with them as soon as possible after receiving complaints.
Zack Zhang said that when preparing for this hotline, hospital leaders explicitly asked us to serve patients in a down-to-earth manner. In order to answer patients' inquiries more accurately and timely, the service hotline has established a "knowledge base", covering about 70 sub-items in outpatient, inpatient, medical technology, medical insurance and other departments. At the same time, the representative questions collected in daily work will be written into the knowledge base at any time to improve the knowledge base. Through continuous efforts, most of the current consultation questions can be answered quickly and accurately. For more complicated problems, our staff will ask patients to wait for a moment, immediately go offline to consult relevant departments, and will reply to patients as soon as they know clearly. The service hotline has also established a "flat" working mode. For disputes and complaints, we can break through the boundaries of administrative departments and directly "point-to-point" connect the responsible departments. Can be solved on the spot, by professionals to solve on the spot; If the situation is complicated and needs to be verified, it will be sent to the responsible department through the supervision list after registration and filing, and the whole process will be supervised. According to the requirements, after receiving the complaint, the service hotline will reply to the handling situation of the parties within 24 hours and reply to the handling results within 5 working days.
It is understood that in the office of the service hotline, every staff member has a mirror in front of him. "When each of us answers the phone, we can see our expressions in the mirror. For the' temperature' in communication, always smile. " Staff Li Xueli said. There are many similar details.
In addition, in order to avoid being busy for a long time, the hotline system will automatically assign the phone to the staff who are not busy, and the staff are not allowed to leave without authorization during working hours to ensure that the phone rings within three times.