First, understand the complaint channels.
The public should first understand the local complaint channels before deciding to make online complaints. Usually, local traffic police departments or government service websites will set up complaint windows or provide complaint mailboxes to facilitate public complaints. In addition, complaints can also be made through social media platforms or government hotlines.
Second, prepare the complaint materials
When the public makes online complaints, they need to prepare sufficient complaint materials. These materials should include the basic information of the complainant, the specific content of the complaint and relevant evidence (such as photos and videos). ) and the contact information of the complainant. Ensuring that the complaint materials are true, accurate and complete will help to enhance the credibility of the complaint.
Third, submit a complaint.
The public can submit complaints through the complaint window, e-mail or social media platforms. When submitting a complaint, the cause, process and result of the complaint shall be explained in detail, and relevant evidence shall be attached. At the same time, keep an objective and rational attitude and avoid using offensive language or emotional expression.
Fourth, pay attention to the progress of complaints.
After submitting a complaint, the public should pay attention to the progress of the complaint. You can check the complaint through the complaint channel, or wait for the relevant departments to take the initiative to contact. If the complaint is accepted, the public should actively cooperate with the investigation and provide necessary assistance. If the complaint is not properly handled, the public can choose to report the situation to the higher authorities or the media.
Verb (abbreviation for verb) defends one's rights and interests.
During the whole complaint process, the public should always safeguard their rights and interests. If there is a problem with the traffic police's law enforcement, the public has the right to ask the relevant departments to correct it and investigate the responsibility of the responsible person according to law. At the same time, citizens should also respect the law enforcement authority of the traffic police and avoid unnecessary conflicts caused by complaints.
To sum up:
When the traffic police enforce the law excessively, citizens can complain about their rights through the Internet. In the process of complaint, the public should understand the complaint channels, prepare complaint materials, submit complaints objectively and rationally, and pay attention to the progress of complaints. Protecting one's own rights and interests through legal channels will help to promote the traffic police department to improve law enforcement behavior and enhance the public's satisfaction with traffic management.
Legal basis:
Road Traffic Safety Law of the People's Republic of China
Article 88 provides that:
The types of penalties for road traffic safety violations include: warning, fine, temporary suspension or revocation of motor vehicle driving license, and detention. The traffic administrative department of the public security organ and its traffic police shall promptly correct the illegal acts of road traffic safety.
The traffic administrative department of the public security organ and its traffic police shall punish road traffic safety violations according to the facts and the relevant provisions of this law. If the circumstances are minor and do not affect road traffic, point out the illegal act and release it after verbal warning.
The People's Republic of China People's Police Law
Article 22 provides that:
The people's police shall not have the following acts:
(1) Spreading remarks damaging the reputation of the country, joining illegal organizations, participating in assemblies, processions, demonstrations and other activities aimed at opposing the country, and participating in strikes;
(2) divulging state secrets and police work secrets;
(three) practicing fraud, concealing the case, shielding and conniving at illegal and criminal activities;
(4) extorting confessions by torture, corporal punishment or maltreating criminals;
(five) illegally depriving or restricting the personal freedom of others, and illegally searching the body, articles, residence or place of others;
(six) extortion or soliciting or accepting bribes;
(seven) beating others or instructing others to beat others;
(eight) illegal punishment or charge fees;
(nine) accept the parties and their agents to treat and give gifts;
(10) engaging in profit-making business activities or being employed by any individual or organization;
(eleven) dereliction of duty, do not perform their statutory obligations;
(twelve) other violations of law and discipline.
Regulations on supervision of public security organs
Article 4 provides that:
The supervisory organ shall conduct on-site inspection on the following matters of public security organs and their people's police in performing their duties, exercising their functions and powers and observing discipline according to law:
(1) Organizing and implementing important police deployment, measures and activities;
(2) Organizing and implementing the order maintenance of major social activities and the public security management of key areas and places;
(3) Handling of public safety emergencies;
(4) Execution, investigation, investigation, punishment and compulsory measures in criminal cases and public security cases;
(five) the implementation of laws and regulations on public security management, such as public security, transportation, household administration, entry and exit, border defense, fire control and public security;
(six) the use of weapons, police equipment, police cars and police signs;
(seven) to handle citizens' reports, help and complaints;
(eight) civilized duty, civilized law enforcement and compliance with police regulations;
(nine) organization and management and police security;
(ten) other circumstances in which the public security organ and its people's police perform their duties, exercise their functions and powers and observe discipline according to law.