Find a free legal consultation platform.

Legal analysis: 12348 "is the abbreviation of legal service telephone. Mainly answer legal advice and popularize legal knowledge; Implement internal linkage and do a good job in door-to-door service; Communicate external information and do a good job of case diversion; Strengthen regional cooperation and do a good job of coordination and linkage among functional departments; Do a quick response to prevent disputes from intensifying; Abide by relevant regulations and provide legal aid; Master social conditions and public opinion and be a good party and government worker; Accept social supervision and improve the service quality of legal service institutions;

Mediation of civil disputes, timely reflect the people's legal demand information, guide and accept legal aid applications, safeguard the legitimate rights and interests of poor and vulnerable parties, safeguard judicial justice and maintain social stability.

Legal basis: Article 10 of the Regulations on Legal Aid. If a citizen fails to entrust an agent for the following matters, he may apply to a legal aid institution for legal aid:

(1) Requesting state compensation according to law;

(2) Requesting social insurance benefits or minimum living security benefits;

(3) Requesting pensions and relief funds;

(4) Requesting to pay alimony, alimony and alimony;

(5) Requesting payment of labor remuneration;

(six) to claim the civil rights and interests arising from the courageous behavior.