Legal analysis: As the traffic police have manual online consultation service, we can call 122 for online consultation. 122 alarm consultation is a department set up by China's public security traffic management organs to accept calls from the masses about traffic accidents, command and dispatch police to handle all kinds of alarms and help, and at the same time accept reports, complaints and inquiries from the masses about traffic management and traffic police law enforcement. This department is on duty 24 hours a day. However, 122 can only provide traffic feedback, congestion alarm, complaints against traffic police and other services.
Legal basis: People's Police Law of the People's Republic of China Article 3 The people's police must rely on the support of the people, keep close contact with them, listen to their opinions and suggestions, accept their supervision, safeguard their interests and serve them wholeheartedly.