What should I do if I use my mobile phone to check the balance of the industrial and commercial bank card and enter the wrong password three times and say it is frozen for the fourth time?

The telephone bank of ICBC forgot to check the password, and it was temporarily frozen three times that day and unfrozen the next day. If you enter 10 times continuously, it will not be unfrozen automatically. If it is temporarily frozen, the customer can reset the password in the following ways:

(1) Customers can dial 95588 and select the function of "7 More Services-1 Telephone Banking Password Management -2 Reset Password" according to the voice prompts.

(2) Customers need to bring their valid identity documents, open a telephone banking account, and reset their passwords at any business outlets in China Industrial and Commercial Bank.

Extended data:

The registered customers of ICBC telephone banking exceeded 654.38 billion.

ICBC actively promotes technological research and development, system construction and service innovation of telephone banking. Now, ICBC Telephone Banking can provide customers with a package of financial services such as account inquiry, transfer and remittance, investment and wealth management, payment, credit card service and manual consultation through advanced intelligent interactive voice response (IVR) function and 95,588 seats.

On 20 12 10, ICBC took the lead in launching intelligent voice recognition telephone banking service among its peers in China, adopting advanced voice recognition technology to automatically recognize and intelligently judge customers' voices and accurately locate the business that customers need to handle. At the same time, ICBC continued to optimize self-help and manual services, reduce the rate of repeated calls from customers, and further simplify the transaction process.

While continuously improving its technical level and service quality, ICBC has successively set up telephone banking service centers in Beijing headquarters, Shijiazhuang, Hefei and Guangzhou, covering Chinese mainland and extending to other 65,438+04 countries and regions around the world.

1On June 30th, 1999, the Ministry of Information Industry officially issued a document to approve ICBC's special telephone short number, making "95588" the first national unified special number used by non-information enterprises in China.

China Industrial and Commercial Bank-Intelligent Customer Service-Forgot/Frozen Telephone Banking Password

The registered customers of People's Daily Online-ICBC Telephone Banking exceeded 654.38+0 billion.