1. The characteristics of leasing are short, frequent and fast. I believe everyone can understand this in practical work. For example, you received a customer who rented a house in Anjuke this morning. After introducing your personal needs, you are looking for a house for him. I called him in the afternoon and realized that he had rented it out. It's called fast. Frequency-Leasing is different from buying and selling. you can
2. Ways to obtain resources: I won't say much about store reception here. Of course, I want to remind you that you must be professional. The most effective way to get resources is community development, especially on weekends. What I want to say is the method of recruiting households online. Here I recommend several good rental ports: Sohu, anjuke and super broker.
3. How to make good use of the network port: Suppose you are a customer who wants to rent a house. In this cold weather, are you willing to look at the internet at home to understand the specific situation of the house within the scope of demand, or choose to go directly to see the house? If I were you, I would definitely choose the former. Now the internet is closely related to people's lives, even buying clothes online, hehe.
So how to publish a good post, so that customers can see your post at first sight in such a huge network and be interested in it until they call you to ask about it?
1) post diversification: the residential houses around you should be reflected on the network. When you send a house, you need various types of houses, at least three sets for each room. So when customers see the house you sent, they will think that you know this business district and this community too well and don't ask you for anyone. Nowadays, people who spend money in this society (so-called consumers) don't want to find a professional for him.
2) Pictures of the room: Each post must have a floor plan and more than six indoor photos, and it must be true, because online transactions are no longer imaginary, and many customers will pay a deposit when they see photos or even don't look at the house. Indoor photos should show the decoration and cleanliness of the house. There is a saying that good facts are better than anything, hehe. People believe in their eyes, but they don't believe in their ears. Therefore, customers should intuitively see the overall situation of the house.
3) Description of the house: The description of the house should include the following items-the number of square meters of the house (required), the orientation of the house, the floor of the house, the decoration situation, the situation of household appliances and furniture (especially air conditioning and heating, which are very important in this season), and the most important point is the description of transportation. Imagine what you are renting a house for, just to be close to the unit or to facilitate transportation. Therefore, it is very important to describe the traffic situation. Write not only which buses go directly to this community, but also which buses can go to those important places (for example, bus 963 can go directly to the contemporary urban home community, which passes through Wudaokou and Zhongguancun). Finally, it is necessary to describe the supporting facilities and write down the best shopping paradise, entertainment places and eating places in or around the community.
4) Send at least 10 rental posts every day to receive customers as soon as possible. Don't be afraid of being tired. What are you doing these days?
4. How to receive store customers and online customers; How to look at the house: the most important point has been mentioned above, which is professionalism. You must be familiar with the buildings around your store and have a deep understanding of the houses in each unit of the community. When customers or owners say what houses and areas there are in the community, you will know what the specific situation is. It must be done.
1) Asking and understanding: First, ask about the community you want to rent, the purpose of renting, the urgency (when to rent), what kind of house to rent, what price, how many people to live in, and so on.
2) Matching houses according to the above information: I often see this situation in my actual work. The owner of a family said that it was only rented to one family. As a result, a client said that two colleagues rented a two-bedroom apartment. As a result, you strongly recommend it. What's the point? Even if the customer is optimistic, do you think the owner will agree? Can you make a deal? There are also customers who want to rent a 58-flat one-bedroom apartment for 2000 yuan in the contemporary era. Do you think it is realistic? Also, the house that the customer rents now will not expire until next April, but he has just come out to look at the house. Do you think it necessary to show him the house? To sum up, you must understand the detailed needs of customers, and then match the house and show it to them. You can't fully display them. It is very important to know the needs of customers, which can save you a lot of time. Besides, you look professional.
3) How to behave: The best and most appropriate way is to prepare three houses, the best one, the good one and the poor one. Show the customers what they like first, and of course compare them again. According to the customer's reaction after reading it, choose what to show them next. If the customer says that the house is not well decorated, then you can show the best (tell him in advance that the price is not cheap). After reading the best, customers will say. Didn't the customer say it was cheap? We gave him what he wanted. After watching the third episode, the average customer will know. The result is that customers either go home and think about it, or book the house at that time, because the price is acceptable and the decoration can be done. Don't let him see too many houses, it's your fault. You can't scold customers. You have only yourself to blame.
Note: Don't let customers and owners leave their phone numbers with each other during the tour. If they want to leave, you can tell him strongly that it is impossible. You should know how to kick a house. When you see that the customer has taken a fancy to this house and is only hesitant, you can choose to kick the house. You can make a fake phone call to your colleague and pretend to say: Hey, Brother Feng, when will your client come to see this house, or Brother Feng, don't let your client come to my house (I have decided), or you can just tell the client that such a good house is not expensive, and you are not sure. As soon as my colleague's client arrives, don't hesitate to ask the owner to pay the deposit.
4) It is not easy to find a suitable customer through hard work. You must be smart on the way to see the house to prevent other intermediary companies from defaulting on their mortgage, especially because I love my family. They are very tough on renting houses. After showing the house to the customer, if the customer needs to go home, it is best to send the customer to the bus stop or send the customer away.