Personal annual work summary 1000 words 1
Over the past 20__ years, under the correct leadership of leaders at all levels, with the active cooperation of colleagues and the enthusiastic help of all members of the office, I have tried to proceed from the actual characteristics of office work, adhere to the principle of service, constantly strengthen my own quality construction, and effectively change my work style. While overcoming many difficulties, I have earnestly performed my duties and successfully completed various tasks. The summary is as follows:
First, strengthen study and improve political theory and cultural level.
As a * * * party member, he is fully responsible for the work of the bureau office, can always be firm in * * * productism, adhere to the ideology and actions of consciously keeping consistent with the party, be strict with himself at work, be tolerant of others, be pragmatic and not grandiose. In the past 20__ years, under the correct leadership and reasonable arrangement of the Party branch, I have consciously participated in the educational activities to maintain the advanced nature of party member, overcome the complicated practical difficulties in daily work, and conscientiously completed all the "prescribed actions" of the insurance education. I also pay attention to learning and mastering modern network application knowledge with the help of advanced equipment such as computers. Through various forms of study, I have increased my knowledge of political theory, strengthened my political acumen and discernment, further improved my ability to integrate theory with practice, and deeply realized that only learning is the best way for us to adapt to the rapidly developing society as soon as possible.
Second, emancipate the mind and comprehensively improve the level of government administration.
The office undertakes many tasks, such as word processing, filing, seal management, purchasing and storage, finance and so on. It is the window for the bureau to transmit information, implement policies and communicate internally and externally. The work is trivial and complicated, and it is difficult to produce results. This requires our office staff not only to have a high comprehensive quality, but also to be able to cope with daily work, and more importantly, to suffer hardships and be wronged.
In my work, I always establish the overall awareness of serving the construction work, adhere to the general requirements of "doing great things, starting from details, doing small things and focusing on the overall situation", and enhance the forward-looking and initiative of my work. In the past 20__ years, according to the requirements of our superiors, we have gone all out to complete the tasks of internal management and external coordination, which has improved the work level of our department and effectively promoted the smooth progress of all the work of the bureau.
1. Comprehensive writing has been strengthened. In the past 20 years, the office has drafted more than 100 requests for instructions, reports, speeches and statements, and issued more than 10 attendance, study, finance and assessment systems, forming more than _ _ written materials.
2. Standardize internal affairs management. We have formulated institutional management systems such as attendance system, study system, duty system, document assessment system, institutional health system and financial management system, which make institutional management more standardized, scientific and rule-based.
3. Strengthen the management of office staff. The ups and downs of office work are unknown to others and other departments. They are all unknown "supporting" jobs and "underground" jobs, and some of them are irreplaceable by other departments. In order to improve the ideological quality, professional ability and work style of office staff, and do a good job in office self-construction, the first is education and guidance, so that everyone can establish the spirit of loving their posts and dedication, establish a sense of honor and overcome the inferiority complex of "supporting roles". Second, adhere to the implementation of various systems, such as meeting system, labor discipline, duty system, health system, etc. And asked the comrades in the office to take the lead in implementation and set an example.
4, actively and steadily do a good job of letters and visits. The petition work is an important work to resolve social contradictions, ensure the normal and smooth work of our bureau, and solve problems for leading comrades. In 20__, the Letters and Calls Office of our bureau received 17 visitors. In the work of letters and visits, we should strictly follow the procedures of letters and visits, be patient and meticulous, and help the letters and visits to coordinate and solve problems that can be solved immediately. Because we have established a strong sense of the overall situation, responsibility and service in our work, and thanks to the efforts of comrades in the overall situation, our bureau's petition work in 20__ years did not go to the city, province and Beijing to petition together, so that the visiting people left with satisfaction and got a satisfactory reply.
Third, establish the concept that employees' interests are no small matter, and strive to improve the service level.
As the logistics support department of our bureau, the level of office service directly determines the external image of our bureau. Therefore, while managing government affairs, we should actively seek benefits for cadres and workers, fully mobilize the enthusiasm of workers, and establish the idea of taking the bureau as our home.
1. When arranging the daily purchase, collection and printing of all kinds of supplies, the department personnel are required to pay attention to their service attitude, never delay what can be done, explain the reasons for what cannot be done, and try their best to provide quality services.
2. When arranging all kinds of medical insurance, distributing all kinds of welfare benefits and other matters related to employees' immediate interests, the office staff are required to always take the way of empathy, put themselves in the employees' shoes and put themselves in others' shoes in the spirit of fairness to the public.
Personal annual work summary 1000 word two
Over the past year, under the general command of the company, all the colleagues in the group insurance department have actively understood the work intention and instructions of the head office, made efforts to expand their business in the increasingly fierce market competition, and made efforts to complete the task indicators issued by the company. The summary is as follows:
I. Staff management and operational research
1. At the beginning of the year, according to the working intention of the head office of the company, the internal personnel of the group insurance department were reconfigured to actively mobilize the enthusiasm of the group insurance salesmen and insurance assistants.
2. Formulate a management system that conforms to the actual situation of group insurance, hold a good morning meeting of the department, timely convey the spirit of instructions from superiors, discuss the problems existing in the work, arrange to learn new business-related knowledge and new underwriting matters, and let salesmen correctly guide enterprises to understand employee accident insurance, reduce adverse business selection and reduce payout ratio.
3. Strengthen communication between department personnel, unify thoughts and working methods, urge department personnel to manage activities well, and urge and better cooperate with salesmen to expand their business in multiple directions.
4. Make a business promotion plan of "good start" and "hegemony for the world". After the approval of the head office, timely publicize and urge all salesmen to do a good job in business management.
5. Formulate management and assessment methods for group insurance salesmen in _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Second, the accident insurance work
Xue Ping Insurance: First, do a good job in the service of Xue Ping Insurance as always. The salesman is required to visit the school twice a month, and communicate with the school leaders or managers in time if there are any problems. Ensure that the school has compensation cases and hand them over to the company in time, send the compensation back to the school or parents in time, and fully perform our honest service. Second, in order to ensure the stability of the insurance market in Xue Ping, we cooperated with PICC to carry out the insurance exhibition in Xue Ping, fully implemented the spirit of the document issued by the Provincial Insurance Association, clarified the insurance charging standard in Xue Ping again, and arranged for marketers to communicate with school leaders and managers in an all-round way to listen to their opinions on the company's services. With the strong support of the company's head office, we strengthened our contact with the leaders of the Municipal Education Bureau and won the strong support of the leaders of the Municipal Education Bureau, which laid a solid foundation for the successful completion of the renewal of insurance in Xue Ping this year. Third, before the school holiday, the Group Insurance Department visited major schools, and all the service personnel of Xue Ping Insurance braved the heat to deliver more than 10,000 copies of Xue Ping Insurance, a letter to parents of students and a medical guide to all parents in time in just a few days to do a good job in the preliminary work of Xue Ping Insurance, and finally successfully completed the task of Xue Ping Insurance in _ _.
Accident insurance for employees of enterprises: First, in order to better communicate with business owners, listen to their opinions on the company's claims service and understand the safety production situation of enterprises, and visit major customers with accident insurance premiums above RMB _ _ _ _, so as to further deepen the trust and support of enterprises to our company. The second is to discuss matters needing attention in accident insurance with customer service department. Insure in strict accordance with the number of people required by the terms, increase the rate, strengthen the adjustment, and ensure underwriting. Third, in the case of fierce competition in the accident insurance market, do a good job in the after-sales service of enterprises. Usually, we should visit enterprises more to show our concern and attention. If the enterprise has a claim, it should be handed over to the company in time and returned to the enterprise as soon as possible. This year's employee accident insurance, under the fierce competition between industrial injury insurance and other companies, has had a great impact on the sales of accident insurance in our company.
Three. Engaged in life insurance business
With the strong policy support of the company's head office, all salesmen have made great efforts to develop the exhibition industry, but the life insurance business market has been shrinking and the business has fallen sharply compared with the same period last year. First, actively visit enterprises at ordinary times, better communicate with business owners about enterprise welfare funds, further understand the human resources and financial situation of enterprises, and finally achieve the purpose of promoting orders. The second is to do a good job in the new development of life insurance market and find a new way out in the current difficult market environment.
This year, under the guidance of the head office, we recruited _ _ _ people from the marketing department and set up the comprehensive development department to try new business development channels. So far, the accident insurance has collected _ _ _ _ _ ten thousand yuan, which has achieved certain results in the attempt, but it has not achieved the best effect. Next year, we will continue to explore and make this team a new growth point of the company's accident insurance business.
Four. suggestion
First, under the influence of the current policy, the expansion environment of group insurance business is becoming more and more severe, and the difficulties in exhibition industry are objective. Therefore, it is suggested that the company pay attention to group insurance and give support to the operation of the external environment. Second, it is suggested that the company leaders should attend the meetings of the Group Insurance Department, communicate with the salesmen and give guidance and help on business ideas.
Verb (the abbreviation of verb) is the working idea for next year.
1, do all the work before Xue Ping insurance charges. Work-related injury insurance will be fully rolled out in the whole city next year, so the impact of work-related injury insurance will be reduced. On the basis of consolidating the existing accident insurance, we will open up new sources of accident insurance, especially some agency business. 3. According to the current development of the new rural cooperative medical system, find the breakthrough point, so as to seek ways of cooperation and increase new business growth points. 4. Explore the life insurance market and try workplace marketing. 5. Accelerate the construction and development of the comprehensive development team, and with the strong support of the company's head office, think more and make more fuss about integrated marketing. 6. Strengthen the team building of group insurance salesmen.
Personal annual work summary 1000 words 3
At the beginning of 20__, I joined _ _ branch and engaged in unfamiliar life insurance work. Over the past year, with the kind care of the company leaders and the enthusiastic help of other experts, I have changed from an insurance layman to a person who can independently engage in and carry out insurance marketing business. I didn't do anything illegal in my own business post, and worked together with the employees of the company to successfully complete all the tasks assigned by the leaders and superiors. The following is my work report for the past year.
First, strive to improve political literacy and ideological and moral level.
Actively participate in all kinds of political study, theme education, vocational education activities, organizational activities and recreational activities organized by superior companies, branches and departments, without being absent without reason; Can adhere to the correct political direction, take the initiative to improve their political literacy and ideological and moral level from all aspects, and make continuous progress ideologically and politically.
Second, strive to improve professional quality and service level.
Actively participate in all kinds of business study, training and examinations organized by superior companies, branches and departments, study diligently, be good at creation, constantly strengthen the training of their own business quality, constantly improve their business operation skills and basic skills of serving customers, master their due professional business skills and service skills, handle all kinds of business skillfully, understand all kinds of business products operated by the company and carry out targeted publicity and promotion.
Third, strictly enforce the rules and regulations
Over the past year, we have strictly implemented the rules and regulations, internal control system and service regulations of superior companies and branches, insisted on using civilized language, and never acted beyond our authority or abused power for personal gain. There are no customer complaints and other irregularities. Behave yourself in your spare time, and don't participate in gambling, buying Mark Six lottery tickets and other bad behaviors.
Four, complete the tasks assigned by the branch and department.
Over the past year, I have been able to work diligently, conscientiously, leave early and return late, stick to my post, contribute silently, and actively complete various tasks assigned by the branch and this department. Can take the initiative to take into account the marketing work and tasks of the department, and actively market e-banking business, various bank cards and other intermediary businesses.
Over the past year, with my love for the insurance industry, I have gone all out to perform my work and post responsibilities, and tried my best to do all the work according to the requirements of my superiors. Some achievements have been made, which have been well received by leaders and comrades. Looking back on the past year, I am pleased with my achievements, but I also find that there are still some gaps and shortcomings compared with the best employees. But I have the confidence and determination to find the gap in my future work, bravely overcome the shortcomings and deficiencies, further improve my overall quality, and do a good job that I should do.
Personal annual work summary 1000 words 4
Time flies, time flies, and I have been in the company for nearly half a year. With the strong leadership and care and support of the company leaders, I have made great progress in _ _.
I. Annual Work Situation
1, familiar with the rules and regulations of the company.
I joined the company in August _ _ _. In order to integrate into the company team faster and better and lay a good foundation for future work, I stepped up my understanding of the company's rules and regulations and became familiar with the company's corporate culture. Through understanding and familiarity, I am proud to join the company's team, but I also feel my own pressure. In the future work, I will take the company's various rules and regulations as the criterion, strictly demand myself, and complete the work tasks faster and better.
2. Be familiar with the workflow.
As an assistant designer, my duty is to help designers complete all kinds of drawings and documents in the process of talking about bills, and make full preparations for designers to sign bills. After a period of running-in, I gradually know how to do it and do the work at hand well. Under the guidance of the designer, I not only know a lot of professional knowledge, but also know a lot of truth about being a man and doing things.
Second, the existing shortcomings and improvement measures
_ _ years have been in blowing in the wind. Looking back on my work in the company for nearly half a year, the workload is not large, the highlights are almost non-existent, and many jobs are still unsatisfactory. To sum up, the shortcomings mainly include the following points:
1, lack of communication, unable to make full use of resources.
In the process of work, due to the lack of solid professional knowledge and certain inertia, the consideration of things is not comprehensive and meticulous enough, and I don't take the initiative to ask other colleagues for advice, which leads to reduced work efficiency or even mistakes, and I can't make full use of superior resources. As the saying goes, "Three people must have a teacher". In the future work, I will actively strengthen communication with colleagues in other departments, share resources through the company's platform, and improve work efficiency.
2. Lack of planning
In the process of work, due to the lack of planning, the purpose of work is not clear enough, the contradiction between primary and secondary is unclear, and the effect of getting twice the result with half the effort is often achieved. The leader is dissatisfied or full of grievances. In the future work process, I will make a work plan carefully, strengthen my understanding of the purpose, distinguish between primary and secondary contradictions, and strive for twice the result with half the effort.
3. The major is narrow.
As a modern talent, he should be versatile, so that talents can meet the needs of the times and the company. My major is narrow and I have no basic knowledge of other majors, which limits my development. In the future work process, I will strengthen the study of other majors, make full use of the company's resources, improve subjective initiative, and strive to become a multi-functional and compound talent.
Three, _ _ year target plan
1. Strengthen self-study, combine with reality, consider more details, do a good job seriously, and actively cooperate with colleagues' work projects. Continue to strengthen the study of the company's systems and businesses, and realize a comprehensive and in-depth understanding of the company's systems and businesses. Take the company's various systems as the theoretical basis of their attendance work, and combine the actual situation to better carry out attendance work.
2. Actively learn from colleagues, consult modestly, promote learning through practice, and improve your working ability in all directions.
3. Overcome many shortcomings, strengthen study, and contribute to the development of the company.
At the end of the year, I would like to thank all my colleagues for their companionship in the past six months, which made me feel warm and cordial when I was alone in a foreign land. I want to thank the company, for giving me such a good platform, so that I just graduated and didn't know anything, so that I learned too much that I had never seen in the past few days. Sincere thanks. I sincerely hope that we will get better and better in _ _.
Personal annual work summary 1000 words 5
Time flies, I have been in Samsung mobile phone store for almost a year. Looking back on my work during this period, with the support and help of my superiors and colleagues, I have been able to complete my work quickly and complete the sales tasks according to the tasks and requirements set by my superiors. I first worked in a store in Paris. Because of my work, the company transferred me to the military service near Xiaozhai to do mobile phone sales. Under the new work and environment and requirements, my work mode has changed, my skills and experience have been improved, and my work efficiency has also been greatly improved. Now I will make a summary of my work for one year.
I think that no matter what kind of work, observing professional ethics is the basic prerequisite for competence; Love and dedication is the key to doing a good job. At work, I strictly abide by the company's disciplines, do my job well, do every little thing well, and grasp every minute. Only by starting from me, starting from small things and starting from now can we make different progress every day.
To do this job well, you not only need to be familiar with the relevant knowledge and fluent eloquence of each mobile phone product, but also need to have a good attitude, be patient, caring and careful, treat every customer seriously, and be serious and responsible for their requirements no matter where he comes from or in what position, and do your best to contribute to them. Customers patiently explain to customers when they are young, and choose the mobile phone they need according to different customers to meet customers; When there are many customers, do a good job of taking care of each customer. Every link can't be relaxed. Let customers feel my sincerity while waiting, be familiar with business constantly, and improve service efficiency.
Every time I bring back a new model in the store, I will use other time to explore the functions and parameters of these new mobile phones as soon as possible, so that I can directly introduce these mobile phones to users when I face customers and constantly improve my business ability. Effective teamwork can also improve work efficiency. To this end, I not only work hard by myself, but also get along well with my colleagues. In addition to learning from each other at work, learn from each other's strengths and apply what they have learned. After a year's work, I constantly enrich my study, and I often sum up my ideas and gain a lot of experience. I always learn and improve myself. I also constantly sum up myself from it, so that my life and work can be improved better and better, because at work, I will always come into contact with new things, and summing up is also very important. After work, I will constantly recharge my thinking and summary, so that I can have more understanding and sentiment in my business work.
Due to the social development and fierce competition in the industry, I feel that my burden is very heavy and my knowledge and ability are still limited, so I always dare not take it lightly. I have been studying, learning from books, learning from leaders around me and learning from colleagues. So I feel like I'm making progress. Through continuous study and accumulation, we can calmly deal with all kinds of problems in daily work, ensure the normal work of this post, treat work tasks with a correct attitude, love our jobs, earnestly implement them in practical work, actively improve our own quality, and strive for the initiative in work, so as to have a strong sense of professionalism and responsibility and strive to improve work efficiency and quality.
In the future work, I will continue to improve my own shortcomings, take continuous progress in my work and improve sales performance as my tireless pursuit goal, and strive to make my ideological consciousness and work efficiency reach a new level in an all-round way and make more contributions to the company.
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