1. Personal self-examination report of medical staff
20xx years will soon pass, and summing up the past is to devote ourselves to new work with higher enthusiasm. In the heavy clinical work, we should not only successfully complete our own technical work, but also pay attention to the cultivation of medical ethics, improve our own moral standards, take service as pride, and proceed step by step from three aspects: doctor-patient relationship, doctor-patient relationship and nurse-patient relationship. "Eliminating human diseases and improving health" is the ultimate goal of our medical industry. It is because of this bright light that our efforts are persistent, and it is because of this society that we respect the health industry. Although the relationship between doctors and patients is getting more and more tense, I always put patients first in clinical work to save lives and serve patients wholeheartedly. People-oriented, patients first exist as human beings. Civilized manners and excellent service are the most basic requirements. Respect the personality and rights of patients, keep medical secrets for patients like friends, win the goodwill and trust of patients, abide by the law, practice medicine honestly, and refuse red envelopes and gifts.
Doctors and nurses are comrades-in-arms in the same trench, and they are as close as lips and teeth. Building a harmonious relationship between doctors and nurses is the basis for the safe and effective conduct of the whole medical activity. There are an endless stream of patients all over the country, and there are an endless stream of continuing education personnel from all corners of the country. In clinical work, they take the overall situation into account, unite and cooperate, proceed from the clinic and work together for patients, doctors and nurses. As far as professional treatment is concerned, it is necessary to participate in the doctor's rounds as much as possible to understand the condition in depth. At the same time, we should try our best to help new colleagues get familiar with the environmental standard process. The doctor-patient relationship is harmonious, and the doctor-patient relationship is naturally stable.
Quality service is not only an attitude, but also a strong professional quality as a strong backing. Over the past year, I have persisted in studying undergraduate courses to improve my own quality, treat diseases in clinical work, standardize medical service behavior, study hard foreign languages, make use of hospital library resources, consult Chinese and foreign professional magazines regularly, learn database retrieval knowledge, understand the new trends of this major, broaden my horizons and improve my professional and technical level.
2. Personal self-inspection report of medical staff
Over the past year, under the leadership of the hospital team and the dean in charge, with the support and help of all departments in the hospital, our comrades have been proactive in their new work, constantly emancipating their minds, renewing their concepts, establishing a high sense of professionalism and responsibility, seeking truth from facts and working hard around the nature of the department and the center of the hospital, and achieved certain results. The ideological work is as follows: 1. Educate general practitioners to establish a correct world outlook, outlook on life and values, carry forward the party's fine traditions, firmly establish the idea of serving patients, workers and leaders, and be good advisers to leaders; I can use Theory of Three Represents's theory and party member's standard to regulate my words and deeds, constantly improve my ideological and moral cultivation, conscientiously implement and communicate with each other, and constantly improve my political theory level.
Second, general practitioners can consciously abide by the rules and regulations and labor discipline in the hospital, so as to stress style in minor matters and principles in major matters, and never engage in unprincipled disputes. They support and understand each other in their work, and the staff in each department have a clear division of labor, carry out their duties, unite and be pragmatic, and successfully complete the temporary mandatory tasks assigned by the leaders.
Third, in the construction of TCM network at the county, township and village levels, general practitioners can often go deep into the countryside, not afraid of hardship and fatigue, and have close ties with grassroots medical staff to compete for patients, which has made great contributions to the improvement of social and economic benefits of hospitals.
Fourthly, in the business cooperation between the hospital and various insurance companies, I can work in a pioneering way, cooperate with the managers of various insurance companies, and be considerate of insurance inpatients. Worry about the patient's urgency and think about the patient's thoughts. It has been well received by the leaders of various insurance companies, inpatients in various subjects and hospital comrades. The number of insured patients seeking medical treatment has been increasing. With the sharp decrease in insurance claims this year, the total income of insurance patients' business reached more than 550,000 yuan. On the basis of business cooperation among China Life Insurance, Taikang Life Insurance and China Pacific Life Insurance, we have also won business cooperation with property insurance and Zhongyuan Insurance Agency, laying a good foundation for the business development of medical treatment for insurance patients next year.
5. In the publicity work, make full use of various forms such as radio and television, newspapers, magazines, leaflets, etc., and combine the actual situation of our hospital to publicize the overall function, medical scope, specialists, famous drugs, large-scale medical equipment, new projects, new businesses, etc. It has improved the overall popularity of the hospital and the popularity of some experts, famous doctors and special diseases, which has greatly promoted the development of hospital business.
Six, bow down to the grassroots, faithfully implement the "Theory of Three Represents", according to the spirit of the relevant instructions of the county party committee, the hospital sent the director of our department to the countryside to carry out the assistance work in Southeast Bao Xu Village. Our comrades actively cooperated, completed the household survey work of every household, and successfully completed the first stage of assistance work, which was well received by the county assistance office, the town party Committee, the government and the village cadres and the masses.
Over the past year, through the joint efforts of general practitioners, all the tasks of the department have been successfully completed, but there is still a gap between the work standards and quality and the leadership requirements, and the thinking needs to be broadened. In the new year, it is necessary to intensify political study, improve the quality of work, unite as one, work hard, and complete the tasks of undergraduate courses and the mandatory tasks temporarily assigned by leaders with high standards.
3. Personal self-inspection report of medical staff
With the policy support of the superior health department, the overall leadership of the district health bureau and the care and help of the township government, our clinic provided higher quality medical services for the majority of patients in our village and surrounding areas in, and the clinic has developed vigorously. With the vigorous implementation of the new rural cooperative medical system and the active promotion of people's livelihood projects, the system construction of rural medical institutions has been continuously improved, the scale of our clinics has been continuously expanded, medical facilities have been gradually improved, and various constructions have become more formal. In the past year, I actively participated in the regular business training organized by the District Health Bureau to learn business knowledge and understand the relevant policies of rural medical work. With the development of primary health institutions, my personal clinical experience has also improved. Most of the people who come to our ward are local villagers, and the diseases involve major subjects. After continuous study and repeated practice, the diagnostic accuracy of common diseases has been continuously improved, and the treatment has been more timely and effective, ensuring the health of patients.
However, in daily work, it is also found that primary medical work is not easy. Due to the uncertain medical time, low medical literacy of patients and frequent emergencies, it is impossible to ensure that patients' treatment needs can be met in time and effectively. Although the standardized clinic construction subsidized by the people's livelihood project has improved the medical facilities in our room, compared with the facilities level of perfect primary medical services, various medical equipment in our room urgently needs to be expanded and improved. The acquisition of business guidance and policy knowledge, as well as the storage and transmission of relevant information, put forward requirements for electronic information services.
Summarizing the past is to better develop the future. The gains and losses of the past year can always bring experiences and lessons to the future development of the clinic. In the future, I will devote myself to providing better medical services for the villagers, receiving more professional training, striving to learn more professional knowledge, accumulating experience in practice, striving to make appropriate innovations in treatment methods, medical means and drug selection, understanding relevant government policies, increasing the construction of clinic facilities, striving for self-improvement and ensuring medical services for the majority of patients.
4. Personal self-inspection report of medical staff
Under the correct leadership of the higher authorities, our hospital strictly abides by the relevant national, provincial and municipal laws and regulations on medical insurance and conscientiously implements the medical insurance policy. According to the requirements of document No.79 of Social Development (XX), our hospital conducted a serious self-examination, and now we report the self-examination as follows: 1. We attach great importance to it, strengthen leadership and improve the responsibility system of medical insurance management.
After receiving the notice, our hospital immediately set up a self-examination leading group with xxx as the team leader and the staff of the medical department and the medical insurance department as the team members. According to the relevant standards, we found out the deficiencies and made positive rectification. We know that basic medical care is an important part of the social security system. Deepening the basic medical insurance system and policy is an inevitable requirement for the development of socialist market economy and an important measure to ensure basic medical care for employees and improve their health level. Our hospital has always attached great importance to medical insurance, set up a special management team, improved the management system, held several special meetings for research and deployment, and regularly trained doctors in medical insurance. At the beginning of the year, the medical insurance work plan was formulated, the medical insurance work was summarized regularly, and the medical care and expenses of the insured patients were analyzed.
Two, standardize management, realize the standardization, institutionalization and standardization of medical insurance services.
In recent years, under the correct leadership and guidance of the District People's Social Security Bureau and the Social Security Bureau, various rules and regulations such as the basic medical insurance referral management system, hospitalization process and medical insurance work system have been established and improved. Set up "basic medical insurance policy publicity column" and "complaint box"; Compile and publish basic medical insurance publicity materials; Enthusiastic to provide consulting services for insured persons and properly handle complaints from insured patients. Announce the medical insurance process in a prominent position in the hospital to facilitate the insured patients to seek medical treatment and purchase medicines; Set up a special window for payment and settlement of medical insurance patients. Simplify the process and provide convenient and high-quality medical services. Insured employees should strictly identify themselves when they are hospitalized, and put an end to false medical treatment and false hospitalization, and to false hospitalization and broken hospitalization. Strictly grasp the admission, discharge and admission standards of patients and the admission standards of intensive care units, implement the principle of treatment due to illness, and ensure reasonable examination, treatment and medication; Medical records shall not be forged or altered. Actively cooperate with medical insurance agencies to supervise and audit the diagnosis and treatment process and medical expenses, and provide medical files and related materials that need to be consulted in time. Strictly implement the charging standards set by relevant departments, and there is no case of charging for independent projects or raising the charging standards.
Strengthen the propaganda of medical insurance policy, organize regular study in departments, make each medical staff more familiar with the catalogue, and become the propagandist, interpreter and executor of medical insurance policy, which has been well received by the majority of insured people.
Three, strengthen management, to provide quality assurance for the insured medical treatment.
A, strictly implement the diagnosis and treatment of nursing routine and technical operation procedures. Conscientiously implement the medical core systems such as the first-visit physician responsibility system, the three-level physician rounds system, the handover system, the difficult, critical and dead case discussion system, the preoperative discussion system, the medical record writing system, the consultation system, the graded operation management system and the technical access system. Second, on the basis of strengthening the implementation of the core system, pay attention to the improvement and continuous improvement of medical quality. We have generally improved the medical quality management control system, assessment system and incentive and restraint mechanism, implemented the three-level medical quality management responsibility system in hospitals, departments and groups, decomposed the medical quality management objectives layer by layer, put the responsibility on people, moved the inspection and supervision barrier forward, went deep into the clinical front line, and found and solved problems and hidden dangers in medical work in time. Standardize the process of morning shift, chief rounds and case discussion. Doctors' prescription right has been re-standardized, and doctors have been given the right of general prescription, medical insurance prescription, medical special prescription and blood transfusion prescription through examination. In order to strengthen the risk control of surgical safety, the surgical qualification entrance examination was carefully organized, and the theoretical examination and surgical observation were carried out for the participants. Third, employees should memorize the core medical system and strictly implement it in actual clinical work. Actively learn advanced medical knowledge, improve their professional and technical level, improve medical quality, serve patients well, and at the same time strengthen the study and cultivation of humanistic knowledge and etiquette knowledge to enhance their communication skills. Fourth, medical documents are regarded as an important link to control medical quality and prevent medical disputes. Classification of hospital medical records, preliminary review by department directors, and re-review by hospital quality control. At the same time, actively carry out medical record quality inspection and evaluation activities, the quality and operation of medical records have been effectively monitored, and the medical quality has been significantly improved. Fifth, strengthen safety awareness, and the relationship between doctors and patients is becoming more and more harmonious. Our hospital has continuously strengthened medical safety education, raised the awareness of quality responsibility, standardized medical operation procedures, established and improved the communication system between doctors and patients, adopted various ways to strengthen communication with patients, and patiently and meticulously explained or explained the illness to patients. Be careful before operation, be skilled in operation and be strict after operation. Further optimize the service process to facilitate patients to seek medical treatment. By adjusting the layout of departments, increasing the service window, simplifying the medical treatment link and shortening the waiting time of patients. There is a medical consultation desk in the outpatient hall, equipped with drinking water, telephone, wheelchair and other service facilities. Set up an outpatient service desk to provide information guidance and medical services for patients and solve all kinds of difficulties encountered by patients in time. Implement the responsibility system of medical guidance service, accompanying consultation service and first consultation, standardize service terms, strengthen nursing etiquette training, and put an end to the phenomenon of being raw, cold, hard, pushing and pushing. Through a series of intimate services, the customer service department regularly conducts patient satisfaction surveys, and the patient satisfaction has been above 98%.
Fourth, strengthen hospitalization management, standardize hospitalization procedures and expense settlement.
In order to strengthen the standardized management of medical insurance, the policies and regulations of medical insurance have been fully implemented. The doctors who received the consultation all managed to treat the disease, make a reasonable examination and use drugs rationally. Strengthen the quality management of medical records, strictly implement the responsibility system for first-time doctors, and standardize clinical medication. Attending doctors should consciously use safe, effective and reasonably priced drugs in the drug list according to clinical needs and medical insurance policies. It is really necessary to use self-funded drugs, [special] drugs, "Class B" drugs, medical materials and related self-funded items outside the drug list due to illness. The attending physician shall explain the reasons to the insured person, fill in the Informed Consent at His own expense, and attach it to the inpatient medical record after the patient or his family members agree to sign it. Strict implementation of the "five rates" standard, self-funded drugs accounted for 65438+ of the total drug costs. The average personal burden does not exceed 30% of the medical expenses incurred.
Five, strictly implement the provincial and municipal price departments of the charges.
Medical expenses are another focus of the insured patients. Our hospital adheres to the expense list system, so that the insured can clearly understand the consumption.
Maintenance and management of intransitive verb system
The hospital attaches great importance to the maintenance and management of the insurance information management system, and promptly eliminates the obstacles of the hospital information management system to ensure the normal operation of the system. According to the requirements of the Social Security Bureau, the special computer for medical insurance is required to be used in strict accordance with the regulations. If there is any problem, contact the medical insurance office in time, so that the medical expenses cannot be settled due to procedural problems, and the insured can be settled in time and quickly.
Always adhere to the patient-centered, quality-centered, and wholeheartedly serve patients as the starting point, strive to standardize the establishment of rules and regulations, the concept of humanized service, standardize medical quality, consciously correct professional ethics, and actively provide high-quality, efficient and inexpensive medical services and a warm medical environment for the insured, which has been well received by the majority of insured people and received good social and economic benefits.
After strictly comparing the management measures of designated medical institutions for urban workers' basic medical insurance in xx city and other documents, our hospital meets the setting and requirements of designated medical institutions for medical insurance.
5. Personal self-inspection report of medical staff
County Health and Family Planning Bureau: According to xx County Health and Family Planning Bureau's 20xx Annual Medical and Health Work Target Assessment for Township and County-level Departments; Notice (X Office [20xx]168) requires that our township carefully check the assessment items, indicators and methods, and conduct a comprehensive self-examination and self-correction of medical and health work in 20xx. The self-inspection is now reported as follows:
First, strengthen the leadership organization and improve the medical and health system.
In the medical and health work, the township party committee and government set up a leading group for medical and health work, insisting that the deputy heads of townships personally take charge of scientific and technological work, so that medical and health work has personnel and funds. After the adjustment of the leading group of the township party committee and government, the personnel of the township medical and health leading group were also adjusted accordingly, which improved the township medical and health system and formulated a series of corresponding systems, which not only strengthened the leadership and coordination of medical and health work, but also divided the medical and health personnel in organization and management, consolidated and expanded the medical and health team.
Second, increase publicity and raise medical and health awareness.
Towns and villages have strengthened leadership, organization and coordination in public health work such as major infectious diseases, public health emergencies, health education, school sanitation, etc., actively organized publicity on the prevention and control of infectious diseases by distributing leaflets and banners, printed and distributed health publicity materials 1000, conducted medical and health knowledge lectures twice, and urged hospitals, schools and crowd gathering places to implement prevention and control measures for infectious diseases * * 4 times.
Third, coordinate agricultural cooperation to ensure that everyone benefits from insurance.
The new rural cooperative medical system is related to the vital interests of villagers. The township attached great importance to it, set up a leading group for the new rural cooperative medical system and held two meetings to discuss and arrange the new rural cooperative medical system. Timely and accurate publicity of the new rural cooperative medical policy ensured that the people's awareness rate of the new rural cooperative medical policy reached100%; At the same time, carefully verify and proofread the information of the participants of the new rural cooperative medical system to ensure the accuracy of the information. 53 households 152 poor households in my township enjoy the policy of exemption from agricultural cooperative fees.
Four, conscientiously implement the patriotic health, and actively publicize laws and regulations.
The township attaches great importance to patriotic health work, with the township head as the director of Ivy Association, conscientiously implements the national laws and policies on patriotic health work, actively promotes the establishment of health villages, and does a good job in health supervision and management, health education, environmental sanitation and vector control in the township.