First, the administrative service center adheres to the principle of putting people first and building a harmonious society. By reconstructing administrative power matters, the center reduced the processing time by 60% on the basis of the original legal time limit, which greatly saved the people's time. When the masses handle administrative examination and approval, they will know what to do and where to go when they arrive at the center, and they will never run the wrong way between government departments as before; The masses can know the progress of their affairs through the telephone or the touch screen of the center. "Looking for the center for something" will become an important channel to solve the problems reflected by the masses. Problems that the masses don't understand and have grievances have been effectively solved in the center, which has strengthened communication between the masses and the government. The administrative service center will promote the transformation of the government from management to service, and truly implement the fundamental interests of the people.
Second, the administrative service center insists on deepening the reform of the examination and approval system and promoting the innovation of management methods. The 438 administrative examination and approval items stationed in the center have been rebuilt in all aspects, and the procedures, application materials and time limit for completion have all been streamlined and standardized. The examination and approval items entering the service center have reached 90% of the total administrative examination and approval items in the city. In terms of examination and approval, the service mode of "one center for external application, one window for acceptance, one-stop service, one-stop settlement and one-time charge" is implemented, which effectively solves the problem of overlapping functions and repeated examination and approval of various departments. All departments work together, with windows around people, departments around windows and centers around society. Departments are no longer fighting in their own way, and centralized handling, procedural convergence and interlocking links have been realized, which greatly improves administrative efficiency and effectively promotes the innovation of government management methods.
Third, the administrative service center adheres to the openness of government affairs and promotes administration according to law. The center will disclose all policies and regulations, bidding items, application materials, approval procedures, time limit for completion, undertaking department, handling personnel, handling progress, charging standards, complaint supervision and other contents to the public through websites, electronic touch screens and service manuals. In handling matters, the center adheres to the principles of first inquiry, declaration and registration, once notification, time-limited settlement and overtime breach of contract. The licensing (examination and approval) matters are handled in six ways: handling, commitment, contact, examination and approval, withdrawal and agency. All the examination and approval matters are handled through the central licensing (examination and approval) system, which is modular and stylized and eliminates human intervention. To a great extent, put an end to "black-box operation", "power rent-seeking" and "hidden rules", and fully embody the openness, fairness and justice of administrative management.
Fourth, the administrative service center adheres to the principle of strengthening administrative supervision and improving administrative efficiency. The center adopts electronic monitoring system to supervise the services of various departments. The electronic monitoring system realizes the functions of "real-time monitoring, early warning and error correction, performance evaluation and information service" through the network. The "electronic eye" of the electronic monitoring system supervises all departments of the center, the acceptance, undertaking, examination and approval, completion and issuance of licenses, as well as the work style, work attitude and work efficiency of staff. The monitoring system has a yellow light and a red light warning, strict supervision and strict accountability, and the electronic monitoring system has become the "black face" of the center. Through the administrative service center, the administrative supervision has changed from ex post supervision to the whole process and all-round supervision before, during and after the event, which has played an important role in improving administrative efficiency and service level.
Fifth, the administrative service center adheres to the principle of improving the economic development environment and showing the good image of Daqing. The center takes enthusiastic and meticulous service concept, standardized and efficient operation and people-oriented service tenet. The strict supervision and restraint mechanism of the center makes the quality of personnel working in the center not only linked with the performance of the department, but also linked with their own interests. If the work is not good, they can't stand in the center, and it is difficult to stand in the unit, and the window staff will show a high degree of consciousness. The "yamen" style of "the door is difficult to enter, the face is ugly, the words are ugly, and things are difficult to handle" will be effectively curbed. By establishing a brand-new working mechanism, the center enables all approvals and services to be completed in the center according to the standard and commitment date, so that the public can truly enjoy standardized, convenient and efficient services. The center will show the public an image of a people-friendly, pragmatic, efficient, legal and clean government, and create an open and superior development environment for investors.