How to contact AliExpress customer service? Recently, I received feedback from some new sellers that I don't know how to contact AliExpress for help when operating the AliExpress platform. AliExpress has a 24-hour intelligent answering robot "Xiaohe Online" and also supports manual online customer service. Now let me introduce you to the way to contact AliExpress customer service.
First, how to contact Xiao He online
When you log in to the background through your AliExpress account, the "Little Black Online" entrance will be displayed at the lower left of all modules of AliExpress, product management, trading, online letter, store management, account setting and marketing center. You can ask questions directly, and Xiaohei Online will recommend appropriate answers according to your questions.
Warm reminder: I suggest you pay attention to the announcements and recommendations at the top of the "Xiaohe Online" page before asking questions. Here are some questions that sellers and friends have asked recently for your reference.
Second, how to "connect with manual customer service"
If "Xiaohe Online" does not solve your problem, you can click the "Connect Human Customer Service" button on the right side of the "Xiaohe Online" page, enter the corresponding question and enter the human service page.
Warm reminder: In order to serve you better, please describe your problem accurately after clicking on "Connect with Human Customer Service" so that the service staff can answer your questions in time.
Third, how to contact Alipay online customer service
In order to better serve customers, the AliExpress platform distributes the answers to customers' questions. If you are inquiring about Alipay international account (such as the setting of collection account, the withdrawal of US dollars, etc.). ), you can log on to AliExpress and click "Transaction"-"Alipay International Account". There is a manual online customer service entrance in the upper right corner of the page.
Warm reminder: Alipay online customer service provides Chinese and English services. You can enter the corresponding language as needed.
The above is about how to complain about AliExpress customer service. How to contact AliExpress customer service? The introduction of related issues, I believe that friends should have a certain understanding after reading it. If in doubt, you can pay attention to Tao Tao. You can also leave a message in the comments. More information in Tao Tao!