Customers can call 956025 if they have any questions about mailing, such as loss or delay. Extreme rabbit provides fast claim settlement service for every customer, which is convenient for customers to send mail and avoid worries. Once the compensation amount is determined by both parties, it will be paid to the account within 1 hour.
Fast claims plan:
1, delivery delay
If the customer's express delivery is delayed or the customer loses due to the mistake of polar rabbit express delivery, once the compensation amount is determined by both parties, it will be paid within 1 hour.
2. Damage and loss of express mail
If the customer's express mail is damaged or lost due to the fault of polar rabbit express, once the compensation amount is determined by both parties, it will be paid within 1 hour.
Shanghai polar rabbit express co., ltd was established on September 29th, 2007. The legal representative is Fan Suzhou, and the business scope of the company includes: licensed items: mail delivery service; Road freight transportation (excluding dangerous goods), etc.
On 20021April 12, Pinduoduo issued a statement clarifying that there was no special cooperation or investment relationship with Extreme Rabbit Express, which triggered a heated discussion among netizens. 65438129 October, Baishi Group and Extreme Rabbit Express announced that they had reached a strategic cooperation intention, and Baishi Group agreed to transfer its domestic express delivery business to Extreme Rabbit at a price of about 6.8 billion yuan.
By May 2022, the express network of Extreme Rabbit Express has covered China, Indonesia, Viet Nam, Malaysia, Thailand, the Philippines, Cambodia and other 12 countries, serving more than 2 billion people worldwide.