Benchmark aiming method Benchmark aiming method can be used to set the goal and prospect of reform and determine the benchmark of process reengineering. Many industries have some successful enterprises, whose practices can be imitated by other enterprises in the industry. Therefore, some specific indicators of these enterprises can also be used as benchmarks for other enterprises. Toyota's return on investment (ROI) was once regarded as the benchmark of Japanese automobile industry. When Nissan found that its return on investment was less than half that of Toyota, they realized the seriousness of the problem. By analyzing their own business processes, they finally decided to close the factory.
Process modeling and simulation: The analysis and suggestions on the existing business processes of enterprises can be made with the help of computer software, which is enterprise information flow modeling. At present, many enterprise information flow modeling methods and corresponding software systems have come out. ARIS (Integrated Information System Architecture) method and tools were put forward by Professor Wilhelm Scheer, director of the Institute of Enterprise Management of Sall University in Germany and president of IDS-Scheer. Its design concept is to put forward an integrated framework, and integrate important concepts describing an enterprise process into the model as much as possible. IDEF0 method is the abbreviation of ICAM definition method, and it is a modeling and analysis method SADT developed by the US Air Force on the basis of ICAM (Integrated Computer Aided Manufacturing) in the late 1970s and early 1980s.
At the beginning of 1990, the IDEF user association cooperated with the American National Institute of Standards and Technology to formulate the IDEF0 standard, which was published as the American information processing standard in 1993. At present, IDEF is a standard recognized by many international organizations. In order to reduce the complexity of the project and make the project progress smoothly, the project implementation team can use modeling and analysis tools based on computer software, such as BPWIN, to model. Using these methods to model enterprise business processes, we can not only describe current business processes, diagnosis processes and design new processes, but also simulate and analyze the costs and benefits of enterprise business processes.
Among the above methods, brainstorming, Delphi method, value chain analysis and competitiveness analysis are all classic management methods and technologies, while ABC cost method, benchmarking method, process modeling and simulation are relatively new methods, especially process modeling and simulation, which provide powerful tools for BPR projects. The combination of the above methods and technologies provides a powerful tool for BPR team, which can be used in the whole business process reengineering.
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