First, the main functions of Fujian Service Hall
Fujian Service Hall provides one-stop government services for the public by integrating the service resources of government departments at all levels. There are a number of service windows in the hall, covering household registration, social security, taxation, transportation and other fields to facilitate people to handle various businesses. At the same time, the lobby also provides online consultation, appointment processing, self-service inquiry and other services to meet the diverse needs of citizens.
Second, optimize and simplify business processes.
Fujian Service Hall is committed to optimizing business processes, reducing unnecessary links and materials and improving efficiency. Through the implementation of online service and appointment service, the lobby allows people to run less errands and do things better. At the same time, the hall also strengthens communication and coordination with other departments, realizes the connection of information sharing and business processes, and provides more convenient services for the public.
Third, the improvement of service quality.
Fujian Provincial Government Service Hall pays attention to improving service quality, and improves service level and people's satisfaction by strengthening staff training, improving service facilities and optimizing service environment. The office has also established a perfect complaint handling mechanism to deal with and feedback the problems reflected by the masses in a timely manner to ensure that the legitimate rights and interests of the masses are protected.
Fourth, the application of scientific and technological means.
Fujian Provincial Government Affairs Service Department actively uses scientific and technological means to promote the intelligentization and digitalization of government services. By introducing self-service terminals, intelligent navigation systems and other technical equipment, service efficiency and convenience are improved. At the same time, the hall has also strengthened its integration with the Internet platform, and implemented "Internet+government services" to enable people to enjoy efficient and convenient services anytime and anywhere.
To sum up:
Fujian Provincial Government Affairs Hall provides efficient, convenient and transparent government services to the public by integrating service resources, optimizing service processes, improving service quality and applying scientific and technological means. The establishment of the hall not only facilitates the work of the masses, but also improves the work efficiency and image of government departments. In the future, Fujian Provincial Government Affairs Hall will continue to improve its service function, improve its service level and provide better government services for the public.
Legal basis:
People's Republic of China (PRC) Administrative Licensing Law
Article 26 provides that:
If the administrative license needs to be handled by multiple institutions within the administrative organ, the administrative organ shall determine an institution to accept the application for administrative license and serve the administrative license decision uniformly. If two or more departments of the local people's government implement the administrative license separately according to law, the people's government at the corresponding level may determine a department to accept the application for administrative license, and inform the relevant departments to put forward their opinions separately and handle it uniformly, or organize the relevant departments to jointly handle it centrally.
Regulations of People's Republic of China (PRC) Municipality on Information Disclosure
Article 9 provides that:
Government information that meets one of the following basic requirements shall be disclosed by the administrative organ on its own initiative:
(a) involving the vital interests of citizens, legal persons or other organizations;
(2) It needs to be widely known or participated by the public;
(3) Reflecting the institutional setup, functions and procedures of the administrative organs;
(four) other in accordance with laws, regulations and relevant provisions of the state should take the initiative to open.