1. Open the Niu Qian client software, enter the Customer Service page, find the Customer Service Grouping option in the left navigation bar, and select the required grouping.
2. In the right window, find the "30-day customer service reply" section, and you can see the consultation reply of each customer service member within 30 days.
3. If you need to view more detailed information, you can click the "Export Excel" button in the upper right corner to export the data to an Excel table for more detailed analysis and statistics.