Time flies, and a period of work has come to an end. Looking back at the time when we were strong, the achievements we made were actually hard-won. Let's sum it up and record it in the work summary. So is it really difficult to write a work summary? The following is my carefully compiled personal work summary essay. Welcome to reading. I hope you will like it.
Personal work summary of probation period 1, the three-month probation period will end in a blink of an eye. This is a precious experience in my life, and it also left me with beautiful memories.
In a harvest season, I am honored to enter a new vigorous and dynamic enterprise -XXXX. Became an ordinary member of XXXXXX. It has become a messenger of happiness in customer service work. Thank XXXX for giving me the opportunity to work. You extended my dream of spreading my wings.
During this time, you have given me enough tolerance, support and help, so that I can fully feel the mind of XX people, the heroism of XX people who "can't see the rainbow without experiencing the storm" and the persistence and firmness of XX people. Although I am in awe of you, I am also surprised that I have the opportunity to become a member of XXXX.
With a beautiful vision and hope for the future, I embarked on a new journey, an ordinary but not mediocre post. Looking back on the past three months, I am happy and worried, with the joy of success and sad memories; Some people are in a daze in a smoky room, while others jump out of bed in the middle of the night. This seems to be a microcosm of life, unforgettable. Life is tense, but orderly.
During these three months, under the care and guidance of leaders and colleagues, through my unremitting efforts, I have gradually adapted to the surrounding living and working environment and gradually entered the working state. In this process, I want to summarize my work in three stages.
First, the budding stage (165438+1October 7-165438+1October 3/).
During the period, I was mainly familiar with the daily workflow. For example, being familiar with the process of property right certificate and land certificate, the consultation and explanation work of the owner, and the process of house maintenance and rectification involve a variety of things with strong randomness. Sometimes they are anxious to deal with several things at the same time, but sometimes they are bored. And in these things, there is a lack of superficial hierarchy, and it is difficult to draw a more correct judgment through intuition without fully understanding its inherent attributes, because when receiving every piece of information, there is no clear instruction, which is important and which is not important, which is urgent and which is not urgent, which needs to be conveyed immediately and which needs to be filtered out, and it is difficult to grasp without experience and understanding of the overall operation within the company.
Of course, this period is the peak of my mistakes, especially in dealing with some things, lacking certain flexibility and not considering some things comprehensively, but by learning from some experienced colleagues, I gradually improved in my later work. A newcomer like me, who just entered the company, is full of strangeness and curiosity about everything. So I often chase engineers or old employees to ask questions, and they always take pains to explain. From it, I learned a lot that I had never learned before. I often communicate with the owners, and I can learn things from them that I can't learn elsewhere, so they all become my mentors.
Second, the growth stage (65438+February1-65438+February 3 1).
Through the previous stage's work performance and the guidance of leaders and colleagues, we have made some adjustments to the current stage's work, starting from four categories: daily plan, client department's warrant handling, owner's consultation and explanation, rectification process and owner's negotiation.
During the period, assist the department to handle the warrants, the process of handling the owners' related warrants, the materials needed, and the relevant matters needing attention when handling. The owner's consultation and explanation work is varied, which makes me clearly see the lack of my professional knowledge and the place where the service quality needs to be improved. I learn from leaders, colleagues and other relevant departments to supplement my professional knowledge, improve my service quality, satisfy the owners and serve them better. Here, I clearly realize that every host standing in front of me is a god in my heart, and my duty has become an angel to convey happiness. Dealing with occupation is hard science and technology, and dealing with people is soft ideological art, which requires me to grasp both hands and be hard.
At the same time, this spirit also goes deep into the rectification of the project. Through the rectification of housing quality by the maintenance team, we must first rectify the problems reflected by the owners as soon as possible. Be sure to rectify in time. Because this problem is easy to affect the owner's living order or home improvement progress. Once the owner stops work, it will bring the loss of construction period and economy, and more seriously, it will affect God's mentality and destroy the happy mood brought by the new house. Once the owner's mood is destroyed, the problem of quality itself is no longer the mainstream, and healing the trauma in the owner's heart has become the top priority of my mission. This not only improves the work efficiency, but also increases the reputation of XXXX; Secondly, urge the rectification construction unit to improve the quality level of rectification. During this period, I worked with maintenance engineers for many times and found out the root causes of housing quality problems, such as: water seepage in aluminum windows, mainly the aging of window stickers and glass glue; The door and window splicing is not standardized; The joint between the window and the wall is not closely connected with the civil part. Another example is: the cracks and hollowing of the wall are caused by insufficient masonry mortar, unreasonable handover treatment of different materials and irregular decoration and slotting operation; Empty drum is caused by insufficient wall wetting when plastering, too thick plastering at one time and too heavy fine sand content. Through on-site practical work, I can better supervise the construction quality of the construction unit and enhance my confidence.
Three. Maturity (20XX 65438+1October 1- till now)
Through the constant familiarity and exercise in the first two months, I have further improved my basic work skills and improved my work efficiency.
At this time, XXXXXX has also successfully delivered the house, but the centralized rectification work after the house delivery also started immediately. The number of repair applications is several times that of the previous period. In this case, in order to control the development of this phenomenon, it is necessary to conduct on-the-spot investigation on these rectification reasons, find out the crux and prescribe the right medicine. Among them, it is found that false reports, repeated repair reports, and some owners' own irregular decoration operations account for a large part of the repair report. It is very important to reduce this kind of repair report to the lowest point for the improvement of repair report and closing process, and it also brings convenience to our later work. In view of this, with the help of department leaders and colleagues, the repair process is partially improved. First of all, from the root, check whether the responsibility and authenticity of the owner's maintenance problems belong to the scope of normal maintenance and rectification. For example, whether it is the owner's improper operation (mainly aluminum alloy hardware fittings for doors and windows), by explaining the work to the owner and guiding the correct operation method, the owner's complaints about repairing can be completely avoided, and at the same time, the construction unit can be prevented from making rectification, which increases the maintenance cost and workload, but the problem has not been fundamentally solved. Almost every time the owner needs on-site supervision, which also leads to the decline of the owner's satisfaction with XXXX. Secondly, the review and return visit after rectification are implemented to each responsible person. The review can test the rectification effect and quality of the construction unit, and avoid the sequelae of incomplete rectification caused by the construction unit cutting corners. A return visit can first improve the satisfaction of the owner, and then we can hear the real, pertinent and good opinions and suggestions of the owner, which improves the quality of our work. Why not?
Through the improvement of the rectification process and its implementation in practical work, the centralized rectification of XXXXXX was successfully completed. However, this is not three minutes of enthusiasm. It will continue to be implemented in the normal rectification work in the later period, and it is necessary to constantly sum up experiences and lessons, improve, improve, and improve.
With the passage of time, with the help of company leaders and colleagues, I kept growing and solved one quality complaint after another. These problems can be described as varied and varied, so I won't elaborate here.
As time goes by, I have been working in the company for more than three months. I am very grateful to the company leaders for trusting me and giving me the opportunity to express myself and improve myself. In the whole work process, I think I am serious, responsible, careful, with a strong sense of responsibility and dedication, diligent and enthusiastic, and can complete the work entrusted by the leaders. And actively learn new knowledge and skills, improve their overall quality and pay attention to their own development and progress. However, there are also many shortcomings and deficiencies: sometimes in daily work, the ability is not enough, words and deeds do not pay attention to self-restraint, work initiative is not enough, foresight and creativity are not enough, and there is still a certain distance from the requirements of leaders; In terms of maintenance and rectification, I feel that I lack some knowledge, such as professional knowledge and real estate-related laws and regulations. But in the future work, we should pay attention to and correct these shortcomings and enrich ourselves through study.
Here, I would like to take this opportunity to formally apply for employment to the company leaders, hoping that the company leaders can comprehensively consider my work attitude, ability and performance according to the requirements of formal employees. At the same time, I am very grateful to the leaders of the company for trusting me, giving me the opportunity to express myself and improve myself, which greatly improved my ideological realm, professional quality and working ability, and also inspired me to keep forging ahead and constantly improve in my future work.
For the brilliant tomorrow of XXXX, and for my bright future, I would like to join hands with XXXX! Work hard! Try harder!
Summary of personal work during the probation period: I was lucky enough to come to the management department of the company to apply for approval of construction on 20xx. With the care and guidance of the company leaders and the enthusiastic help of my colleagues, I quickly became familiar with the company environment and adapted to the new job. Now I will briefly summarize my work during the probation period as follows:
First, strictly abide by the rules and regulations of the company. At the beginning of my work, I carefully studied the company's employee handbook and various management systems, and strictly observed them to avoid being late and leaving early and violating regulations.
Second, take the initiative to learn, adapt as soon as possible, get familiar with the environment quickly, and understand the work content of approval and construction. Actively consult and learn from leaders and colleagues with an open mind, and basically master the relevant work content, workflow and working methods.
Third, the work is positive, serious and responsible. Through continuous study, consultation and accumulation, the tasks assigned by the leaders have been successfully completed.
1. Under the arrangement of the leaders, actively communicate with the Shanghai design department and actively communicate and negotiate with relevant government departments on Meixiu project, which provided effective help for the smooth progress of the scheme.
2. Based on the work experience and progress, combined with the actual situation of the company, strive to closely combine the work plan with the work progress, so that the plan and progress can be carried out effectively and orderly.
3, according to the project situation, combined with the company's first-level plan, work foresight is strong, and strive to carry out and complete all project-related affairs in advance when conditions are ripe.
4. Try to cooperate with and help other departments to complete related work, and provide assistance within their capacity.
5. Within the planned time, the project was put on record in advance, which provided conditions for the normal progress of the project.
6. Complete the preliminary text and production of traffic analysis, sunshine analysis and environmental analysis in advance to make the best preparation for the next step.
7. Actively communicate with the land department, strengthen contact, effectively persuade the relocation of high-voltage lines in the plot, and urge the government departments to formulate the relocation plan of high-voltage lines within an effective time, which provided favorable guarantee for the project.
8. Cooperate with the company leaders to actively track and effectively supervise the land handover, provide good staff for the leaders, and provide work that can be carried out within the scope of my duties for the smooth and normal land handover.
9. Use personal relationships to actively provide help and support to other departments within their capacity, with enthusiasm and no complaints. Get along with XXX colleagues, strengthen communication, unite and cooperate, and better integrate into the team as soon as possible.
Fourth, the existing problems and solutions:
1. As I was mainly engaged in administration, operation and project management in my previous unit, I need to know more about the work contents and processes of real estate companies. During the probation period, I have not fully integrated into the company's habits and regulations, and I need the guidance of leaders and comrades.
2. Sometimes I am too confident in my work and too simple in my estimation of some complicated work, which leads to my passivity in my work and eagerness for success.
In a word, in a short period of three months, I personally think that some achievements have been made, but there is still a big gap between the requirements of leaders and self-requirements. If the company thinks that I am still qualified during the probation period and will become a full member, I will further be strict with myself, overcome my shortcomings, strengthen my study, strive to improve my professional level, give full play to my special skills, and complete every job actively, enthusiastically and conscientiously.
Summary of personal work during probation period III. On February 22nd, 20th, he became a probationary employee of XXX, and the three-month probationary period expired on May 22nd. According to the rules and regulations of XXX, I now apply to become a full-time employee of XXX.
As a fresh graduate, coming to XXX for the first time, I am very worried about how to get along with people and how to do a good job. However, XXX's relaxed and harmonious working atmosphere, United and upward corporate culture and three-month rotation internship have enabled me to realize the transformation from a student to a worker.
During the internship in rotation, I studied and worked in XX, XX department and XX department for a period of time. The business of these departments is something I have never been exposed to before. Every time I go to a different department, it is a kind of progress and growth for me.
In order to be reborn, the eagle can still hit the rock with its beak, make its beak fall off, pull out its nails one by one, pull out its feathers one by one, wait for the new beak, nails and feathers to grow again, and then fly in the blue sky again. The process of denying yourself is painful, but it is more important to know your own shortcomings, learn from your mistakes and learn through exercise.
I became braver at work. Courage at work means courage and responsibility. I think the real purpose of being responsible is to be an excellent self: not only to be an excellent self, but more importantly, to be brave and responsible, how to manage yourself strictly and become a professional person.
After working for more than 3 months, I have realized that I am equal to XXX leaders, and everyone is working hard to make XXX go better and further. It is good to suggest that as long as the interests of XX team can be realized.
Try to reduce unnecessary pressure, maintain a happy state, give full play to your abilities normally, and let the set goals of the team be realized steadily. I actively play this function and hope to realize the interests of the team.
Of course, I still have many shortcomings, sometimes I am careless, my experience in dealing with problems needs to be improved, my teamwork ability needs to be further enhanced, and my business ability needs to be further studied and improved.
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