An analysis of the hot spots of public opinion on "the banner of villagers being detained"
I. Overview of public opinion:
It is reported that in August 10, Feng Yongjun, a resident of Bai Qing Town, Santai County, Sichuan Province, sent a banner of "inaction" to the county environmental protection bureau.
Being detained in criminal cases has aroused social concern. 19, the county public security bureau responded: "Our public security organs believe that his number,
Acts such as scale belong to demonstrations, and such acts are not applied for, which violates the Law on Demonstrations and Demonstrations and related regulations.
1, quick response: After the incident, the official should immediately organize publicity and other relevant departments to release authoritative information in the media.
Announce the truth of the incident, guide public opinion, firmly grasp the initiative of police-related public opinion discourse, and prevent misleading public opinion and negative speculation.
2. Timely comfort: After the incident, the government should not only communicate with the people involved, but also respond to people's demands, and do its best.
Meet the reasonable demands of the people involved and appease the victims in time. The government can only know through equal dialogue and sincere communication.
What the people need, guide them according to the situation, reassure them and complain in the name of justice.
3. Properly handle: properly handle the incident as soon as possible, announce the results in time, and continuously respond to the social doubts exposed in the incident.
Topics, and lead netizens' emotions and comments to a rational and constructive track to calm the crisis of public opinion.
4. Authoritative comments: Authoritative persons or spokespersons of relevant organizations are the basis for publishing and clarifying relevant facts.
On this basis, evaluate or express opinions on the occurrence, handling and impact of emergencies, and assume responsibilities on behalf of the government and society.
The position and viewpoint of the organization on emergency handling. Through the organic combination of factual information and opinion guidance, a strong positive communication is formed.
Sowing effect. Shenzhen
5. Third-party guidance: After an emergency happens, the government can organize experts and scholars who are familiar with the situation and master the policies to deal with it.
Explain, explain the truth, clarify the facts and refute the issues of public concern through guest interviews or direct postings.
Reject fallacies; Practice has proved that the greater the prestige of the third party, the higher the credibility of the news source and the better the persuasion effect; Third-party voice scale
The greater the momentum, the greater the impact.