First, introduce the background.
In order to standardize the operation and management of online intermediary service supermarkets in Luoyang, improve the quality and efficiency of intermediary services, promote the reform of "simplifying administration and decentralization, strengthening supervision and improving service effect" and optimize the business environment, according to the general principles of People's Republic of China (PRC) Civil Law, Regulations on Optimizing Business Environment, Guiding Opinions of the State Council on Accelerating the Standardization and Facilitation of Government Services and other legal provisions, regulations and policy documents, combined with the actual situation of our city, Luoyang Online Intermediary Service Supermarket is formulated.
Second, the drafting process
The Interim Measures was drafted by Luoyang Municipal Government Services and Big Data Administration. During the drafting process, the opinions and suggestions of relevant departments directly under the municipal government were fully listened to, and the opinions of 23 departments, including the Municipal Development and Reform Commission, the Municipal Finance Bureau and the Municipal Public Resources Trading Center, were solicited respectively, and were audited by the Municipal Bureau of Justice. On April 29th, 2022, this Interim Measures was passed at the109th executive meeting of the municipal government.
Third, the main content
"Interim Measures" content * * * seven chapters and forty-seven.
Chapter I General Provisions. The purpose, basis, related concepts, scope of application and management principles of the document are clarified.
Chapter ii division of responsibilities. Clarify the division of responsibilities at all levels. The people's governments at the city and county levels and the office of the leading group of "simplifying administration and decentralization, strengthening supervision and improving services" mainly coordinate major issues in the construction and management of intermediary supermarkets; The Municipal Government Service and Big Data Administration is the management organization of the intermediary supermarket construction, and the municipal government service center is responsible for the daily operation of the intermediary supermarket; The competent departments of various industries are responsible for compiling the list of intermediary services, verifying the qualifications and service information of intermediary institutions, implementing industry supervision and handling relevant consultation complaints; Municipal development and reform, housing construction, market supervision, civil affairs, finance, auditing and other departments to carry out their work according to the division of responsibilities.
Chapter III Settlement Process. The procedures for project owners and intermediaries to settle in are stipulated, including registration, information filling and information verification.
Chapter iv selection procedures. The process of selecting intermediary agencies by project owners is stipulated. The project owner issues a procurement service announcement, and the intermediary agency chooses to register according to the procurement announcement. The project owner openly chooses the intermediary agency in the intermediary supermarket and signs the service contract. Selection methods include direct selection, random selection and bidding selection.
Chapter V Performance Evaluation. The evaluation method of intermediary service satisfaction and the perfection of credit supervision mechanism are clarified. The project owner grades and publicizes the intermediary service from three aspects: service quality, service standard and service efficiency.
Chapter VI Consultation and Supervision. It stipulates the objection handling channels and dispute resolution channels of intermediary service consultation, and stipulates the acceptance, responsibility division, handling time limit and illegal handling of consulting complaints.
Chapter VII Supplementary Provisions. The effective time and validity period of the Interim Measures are stipulated.
Fourth, the explanation mechanism.
Interpreter of Luoyang Municipal Affairs Service and Big Data Administration: Zhao Jingzhi Contact: 6392 1345