Eight opening sentences of telemarketing speech
Opening remarks of telemarketing: direct opening method
Shop assistant: Hello, Miss Zhu/Sir? I'm a consultant of a company, so-and-so interrupts your work/rest. Our company does micro-marketing. Now is the era of micro-marketing, and everyone is engaged in micro-marketing. When do you think I will visit you? I believe that taking up a little of your time will bring great benefits and profits to your company.
Customers may also answer: I am busy, or in a meeting, or refuse for other reasons.
The salesman must interface immediately: I'll call you back in an hour, thank you for your support. Then, the salesman should take the initiative to hang up!
When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Miss Zhu/Mr. Hello, my name is Li. You/kloc-call me in 0/hour)
Telemarketing speech prologue 2: the opening method of similar excuses
For example:
Shop assistant: Miss Zhu/Mr Zhu, I am a consultant of XXX, XXX company. We haven't met before, but can I talk to you for a moment?
Guest Zhu: Yes, what is it?
Customers may also answer: I am busy, or in a meeting, or refuse for other reasons.
The salesman must answer immediately: I'll call you back in an hour, thank you. Then, the salesman should take the initiative to hang up!
When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Miss Zhu/Mr. Hello, my name is Li. You/kloc-call me in 0/hour)
Opening remarks of telemarketing speech 3: Introduction of others
Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a consultant of a company. Your good friend Wang Hua is a loyal user of our company. He suggested that I call you. He thinks our products also meet your needs.
Guest Zhu:? Why don't I listen to him?
Shop assistant: Really? I'm really sorry. I guess Mr. Wang hasn't come recently for other reasons. Let me introduce him to you. Look, I'm in a hurry to make a phone call.
Guest Zhu: It doesn't matter.
Shop assistant: I'm sorry about that. Let me give you a brief introduction of our products.
Opening remarks of telemarketing speech 4: self-reported opening remarks
Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a consultant of a company. However, this is a sales call. I don't think you will hang up right away!
Customer Zhu: Selling products, cheating. I hate salesmen!
Customers may also answer: What products are you going to promote?
If so, you can directly intervene in the product introduction stage)
Salesman: Then I really have to be careful not to let you add another annoying person, hehe.
Guest Zhu: Hehe, the young man is very humorous. What products are you going to sell? Tell me about it.
Salesman: Well, the marketing team of our company is doing a market survey on xxx recently. What do you think of our products?
Telemarketing speech prologue 5: Deliberately picking faults with the prologue method.
Shop assistant: Hello, Miss Zhu/Mr Zhu. I'm Li Ming, a consultant of a company. How have you been recently? Do you still remember me
Guest Zhu: Fine, and you? !
Shop assistant: Well, our company mainly produces xx products. You called us to buy it six months ago. I'm calling you this time to ask if you have any valuable opinions and suggestions on our products.
Guest Zhu: You have the wrong number. I didn't use your products.
Shop assistant: No way. Is it because my client's return visit file records are wrong? Excuse me, but may I ask what brand you are currently using?
Guest Zhu: I am using XX brand beauty products now?
Opening remarks of telemarketing speech 6: Pretending to be familiar with the opening remarks.
Shop assistant: Hello, Miss Zhu/Mr Zhu. I'm Li Ming, a consultant of a company. How have you been recently?
Guest Zhu: OK. Who are you?
Shop assistant: No way, Miss Zhu/Mr Zhu, you are forgetful. I'm Li Ming. You should pay attention to your health when you are under pressure at work. Well, everyone is doing micro-marketing now, and the effect is good. We have just successfully done several cases recently. I wonder if you are interested? I will visit you when you have time to explain how micro-marketing can benefit your company.
Guest Zhu: No time.
Shop assistant: Miss Zhu/Sir, I'm really sorry! May I introduce our products to you and provide some services?
Guest Zhu: It seems that you care about users. Please introduce yourself.
Opening remarks of telemarketing speech 7: herd mentality opening remarks
Shop assistant: Hello, Miss Zhu/Mr. Zhu, I'm Li Ming, a consultant of a company. Our company is micro-marketing. The reason why I call you is that our products have successfully helped many people and achieved rapid benefits. I want to ask when you have time. I went to see you.
Opening remarks of telemarketing speech 8: Clever use of Dongfeng to open the speech
Shop assistant: Hello, is this Miss Zhu/Mr Zhu?
Guest Zhu: Yes, what is it?
Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a consultant of a company. I don't want to call you today, but as far as I know, some competitors of your company have started to do micro-marketing, and they have achieved great benefits. I'm calling your company today mainly to see if I can help your company in the field of micro-marketing.
Guest Zhu: No.
Shop assistant: That's all right. Micro-marketing can really bring great help to the company. I think Miss Zhu/Mr Zhu must be very interested! When do you think you will have time? I will call on you and explain it to you. Then you will make a decision. I believe your time is worthwhile.
Guest Zhu: Tell me about it!
Four telemarketing skills
The first point: let customers know three things in 30 seconds.
1. Who am I and what company do I represent?
2. What's the purpose of my calling the customer?
3. What's the use of our products for customers?
An attractive telemarketing prologue can keep customers chatting with you all the time, which is crucial, so the prologue must be well said.
The second point: the sound is to draw the customer's hand closer.
Different from other sales, telemarketing makes a first impression on customers through sound, and it is also hands that bring customers closer. So we must cultivate a good voice.
1, the expression of sound must be enthusiastic and energetic, and only with this enthusiasm can it affect the other party.
2. During the call, the intonation should be changed, which can reflect the character of the voice and make people feel what kind of person you are.
3, pronunciation must be accurate and clear, this is the cultivation of sound image, crisp and pleasant voice is like seeing a pure and beautiful girl.
The third point: the role of telemarketing prologue.
Just like a book, whether it can make people curious and attract each other's attention, a good opening statement should follow the following principles.
1, ask more questions, less statements, and ask questions that the other person is interested in when asking questions.
2. Use more polite expressions and fully respect each other.
3. Be innovative and don't make your language pale and weak.
4. Only by mastering the initiative of conversation can we continuously arouse the interest of the other party.
Point 4: Hold the opening remarks for one minute.
Many times, just after you finish your opening remarks, you are politely or rudely rejected. Why? Your opening remarks must be not wonderful enough. Let's take a look at the process of opening remarks.
1. It is very important to greet and greet customers kindly before they speak.
2. Self-introduction is a natural process and should be simple and clear.
When you show your intention, you must create one? I have good news for you? Good atmosphere, simple language, avoid too much bedding.
4. Finally, show the value and start asking questions, and try not to delay customers too much time. These are some guidelines for the opening remarks of telemarketing. The opening remarks are related to whether your sales are followed up. Therefore, we must master the skills of opening remarks.