1. Contact customer service: contact the customer service staff of Beijing Chen Xue Education Technology Co., Ltd. to explain the reasons and requirements for refund. The customer service staff will provide specific refund procedures and precautions.
2. Submit application: fill in the application form for fee refund and provide relevant supporting materials, such as shopping vouchers, invoices, confirmation letters, etc.
3. Waiting for approval: After submitting the refund application, you need to wait for the approval of Beijing Chen Xue Education Technology Co., Ltd., and after the approval, the company will process the refund application.
4. Complete the refund: the refund application has been approved and the company will refund as required. The company will refund the money through the original payment method.