According to your description, I suggest you refer to the following information:
1. Contact information of Dalian Gold Medal Service Center is as follows:
Address: F3-1No.90 Huangpu Road, Ganjingzi District, Dalian Tel: 0411-39838351Maintenance type: low-end black-and-white laser printer and all-in-one machine/commercial inkjet printer/scanner, notebook /PDA.
Address: No.45 Longjiang Road, Dalian Tel:15541151566 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: Neusoft Institute of Software Park, Ganjingzi District, Dalian Tel: 041-84735156/84735196/62915687152427.
Address: HP Gold Service Tel: 04 1 1-66337247, opposite to Gate 8 of pulandian city Jinlong Building. Maintenance type: low-end black-and-white laser printer and all-in-one machine/commercial inkjet printer/scanner, notebook /PDA, commercial desktop/thin client /POS.
Address: No.61Yongping Street, Shahekou District, Dalian Tel:1524 2687657/1524 268766/1524 268760 Maintenance type: large production type.
Address: Room 1407, Jun 'an International Building, No.66 Xi 'an Road, Shahekou District, Dalian, Liaoning Tel: 041-84623216 Maintenance type: projector, low-end black and white laser printer, all-in-one machine/commercial inkjet printer/scanner, notebook /PDA, commercial.
Address: East Section of Suyuan, zhuanghe city Pedestrian Street (right side of New Age Shoes City) Tel: 041-89710344 Maintenance type: low-end black-and-white laser printer and all-in-one machine/commercial inkjet printer/scanner, notebook /PDA, commercial desktop/thin client /POS.
2. For the contact information of the Gold Medal Service Center, you can also choose your province and city and the product type you use through the following websites:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network and ask an online engineer to help you solve the problem further.
More product information is available in www.hp.com.cn/800..