Can Vipshop chat with customer service like Taobao? Why can't I find it?

Yes, the specific steps are as follows:

1. Open Vipshop and select the product you want to know.

2. Click the icon in the lower left corner to enter the customer service query interface.

In this interface, you can choose the questions you want to know and get intelligent answers. If you want to choose manual customer service, click the icon in the lower left corner.

4. The pop-up box at this time indicates that there is no manual customer service at this time, and you can only chat with customer service until the time given in the pop-up box.

Extended data:

Vipshop? Information Technology Co., Ltd. (VIPS) was established in August 2008, headquartered in Guangzhou, and its website was launched on February 8th, 65438. ? The main business of Vipshop is to sell brand discount goods online on the Internet, covering many categories such as famous clothing, shoes and bags, beauty cosmetics, maternal and child, home and so on. 20 12 On March 23rd, Vipshop was listed on the new york Stock Exchange (NYSE). At present, Vipshop has become the third largest e-commerce company in China. The total revenue of Vipshop in 20 17 was RMB 72.9 billion, up 28.8% year-on-year.

Vipshop has created an innovative e-commerce model of "brand discount+limited time snapping+genuine guarantee" in China, and has continued to deepen into a genuine sale model of "selected brands+deep discount+limited time snapping". This model is vividly called "online outlets". Vipshop will launch more than 200 genuine brand sales on time every morning 10 and 8: 00 pm, and snap up for three days at a discount as low as 1%, bringing consumers a cost-effective "online shopping" shopping experience.

In the 20 17 China Top 500 list published by Fortune, an authoritative American financial magazine, Vipshop ranked 1 15, ranking third among B2C e-commerce. In the list of "20 17 Top 40 China 500 Enterprises" published by Fortune magazine in the same period, Vipshop ranked third with a return on assets of 35.53%, ranking first in the Internet industry.

References:

Baidu encyclopedia-vipshop