If you can't find the order, it doesn't rule out that the system is busy or your inquiry method is wrong. If you buy through the online mall, please log in to our online business hall /zYkyPcH for online shopping guide. Users who purchase in the login-free mode can also enter their ID cards and contact numbers at the time of processing, and can query orders without logging in.
If this is not the case, it is recommended to contact the Unicom customer service to which the number belongs.