1. Wait for a period of time: sometimes the system will have a certain time limit, wait for a period of time before trying real-name authentication.
2. Contact customer service: After waiting for a while, I still can't authenticate my real name. You can contact the customer service team of the game and ask them for specific solutions.
3. Check the accuracy of information: ensure that the real-name authentication information entered is accurate, including name, ID number, etc. Any error or inconsistency will cause authentication failure.