Reject customer skills 1: Reject in a euphemistic tone. Refuse a customer, don't be aggressive, and sometimes you can refuse him in a euphemistic tone, which won't embarrass both sides.
Reject customer tip 2: refuse in a negotiated tone. If someone invites you to the meeting, but you are too busy to accept the invitation, you can say, "I'm very sorry, I'm really busy today. Can I take a rain check?" This sentence is much better than direct refusal.
Tip 3: Reject customers with compliments. The best way to refuse is to compliment the other person first. For example, when a customer likes your product and wants to lower the price, you can gently say to him, "You have a good eye. This is authentic xx goods. Because the purchase price is too high, I regret that I can't give you a discount. " This will not make the other party feel unhappy.
Reject customer tip 4: Reject in a sympathetic tone. The hardest people to refuse are those who only hint and sigh at you. However, if you must refuse, it may be better to use a sympathetic tone.
Tip 5: Reject customers in a positive tone. On the basis of affirming each other's views and opinions, refuse each other, such as "good idea, but I'm afraid it can't be implemented at the moment." Saying no with a positive attitude can avoid hurting each other's feelings.