Lost Samantha beauty card in Xinxiang. How can I reissue it? I don't make up for the loss written on the card. I only did it once. Will it be made up?

Hello, my wallet was stolen by thieves at the beginning of this month and my beauty card was lost. It's Samantha's, too, the one on the pedestrian street. I went to the store for consultation, but I didn't make it up at all. I said the card is for cash. After many negotiations, the attitude of the store is 10 at most, and the manual fee is paid every time. This is a standard clause, a typical overlord treaty.