Suzhou consumers' association

As consumers, we all hope to be treated fairly when buying goods or services. But in real life, we often encounter all kinds of consumer disputes, such as product quality problems, poor service attitude and so on. At this time, Suzhou Consumers Association is our strong backing.

I. Introduction of Suzhou Consumers Association

Suzhou Consumers Association was established in 1986, which is a non-profit social organization approved by Suzhou Civil Affairs Bureau. The purpose of the association is to safeguard the rights and interests of consumers, promote consumer protection, and provide legal aid and services to consumers. The main responsibilities of the Association include:

1. Protect consumers' rights and interests, supervise enterprises to abide by laws and regulations, and crack down on illegal activities such as false propaganda and fraud.

2. Provide consumer consultation, complaint, mediation and other services to solve consumer disputes.

3. Carry out publicity and education activities on consumers' rights and interests to raise consumers' awareness of rights protection.

4. Participate in the formulation and revision of relevant laws and regulations, and strive for more rights and interests for consumers.

Second, the service content of Suzhou Consumers Association

Suzhou Consumers Association provides consumers with a variety of services, mainly including:

1. Consulting service

Suzhou Consumers Association provides consumer consultation services. Consumers can consult the association on consumption problems by telephone, internet and email, and the staff of the association will provide professional answers and suggestions for consumers.

2. Complaint service

Suzhou Consumers Association accepts consumer complaints and reflects the complaints to relevant enterprises. In the process of complaint handling, the association will adopt mediation, negotiation and arbitration to solve consumer disputes.

3. Legal aid services

Suzhou Consumers Association provides legal aid services for consumers, including legal consultation and litigation. Consumers can consult the association for legal issues, or entrust the association to represent them in litigation.

4. Publicity and education services

Suzhou Consumers' Association carries out publicity and education activities on consumers' rights and interests to raise consumers' awareness of rights protection. The association will carry out activities such as publicity exhibitions, lectures and training on consumers' rights and interests to provide knowledge and skills support for consumers.

Third, how to contact Suzhou Consumers Association

The contact information of Suzhou Consumers Association is as follows:

Tel: 05 12-6522422

Website: www.szcfa.org.cn

Address: No.318 Renmin Road, gusu district, Suzhou.