What if the medical insurance can't find the insurance information?

Legal subjectivity:

Medical insurance can not find the insurance information, you can bring your valid certificate and social security card number to the window of the service hall of the local social security bureau for inquiry; You can also call 12333 human resources and social security consulting service for enquiry; Or you can make social insurance inquiry through the terminal.

Legal objectivity:

Article 4 of the Social Insurance Law

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Article 8

Social insurance agencies provide social insurance services, responsible for social insurance registration, personal rights and interests records, social insurance benefits payment and other work.