First, the case
Visitor: "I have been in love with my girlfriend for half a year, but my parents don't agree with me and object to my dating in college." I am very upset and can't sleep well. I don't know what to do? "
Consultants can make different choices:
1, you said that you have been in love for half a year? "
2. "Your parents don't agree with you to fall in love?"
3. "Your parents don't approve of college dating?"
4. "You said you were depressed"? Repeating visitors' different contents can guide visitors to elaborate in different directions. Generally speaking, the last topic of visitors' lengthy narration is often the most important, so it can be chosen as the repetitive content. In the above inquiry, it is more appropriate to choose "you don't know what to do" as the answer.
Second, work and energy.
1, to promote counselors to know visitors better, and visitors to know themselves better.
2. Urge the talks to continue in-depth elaboration along the repetitive direction.
3. Counselors choose different topics described by visitors to pay attention to and urge visitors to make further explanations.
Third, matters needing attention
1. The repeated part of the consultant must be key and worth discussing.
It was said by the visitor, not repeated by the consultant in his own language.
It is the feelings and thoughts of visitors at this moment, not the past experience.
It's the visitors' own feelings and thoughts, not others'.
Generally speaking, the last information is often more important than other parts. You can choose this to repeat.