12345 and 12348 are not outsourced. 12348 is the abbreviation of legal service telephone. Mainly answer legal advice and popularize legal knowledge. Implement internal linkage and improve door-to-door service. Communicate external information and do a good job of case diversion.
12345 government service convenience hotline (hereinafter referred to as 12345 hotline) refers to the special acceptance established by local municipal people's governments through telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo and WeChat.