Mayor's hotline function:
The mayor's hotline 12345 is nationwide. 12345 generally refers to the public * * service platform built by local people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. Not just the phone number 12345.
Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations. The actual situation varies from place to place, depending on local conditions.
You can consult public service information such as administrative functions and responsibilities, policies and regulations, and procedures; Complaints, opinions and suggestions on administrative management, social management and public services; Non-emergency management and service assistance within the scope of administrative functions and powers.
Reports on violations of laws and regulations by citizens, legal persons and other organizations that endanger people's lives and property, public property and economic and social development; Praise for government departments and their staff in terms of work efficiency and administrative efficiency.