Second, qualitative analysis methods (such as observation, interviews, key events, etc.). ) Conduct job analysis and collect relevant information.
? To collect job analysis information:
The first step: preliminary investigation of various job information (data analysis method)
1. Get the basic information of the position initially.
According to various relevant documents and materials (such as organization chart and departmental function chart, etc.). ), a preliminary understanding of the responsibilities of each position, workflow, responsibilities of various departments.
2. List the main tasks, job responsibilities, characteristics, job qualification requirements and other related contents of each position.
Step 3 prepare an interview outline
(1) Determine the interview content. The contents of the interview mainly include the basic information of the post, the contents and responsibilities of the job, the work objectives and the knowledge and skills needed to complete the job.
(2) List several key tasks and events as the objects of in-depth interviews and key observation and analysis.
Step 2: Preliminary observation on the job site (observation method)
1. Pre-determined key or unfamiliar work
(1) The post analyst went to the site for preliminary observation, aiming at familiarizing himself with the working environment of the analyzed post.
(2) The contents observed by the job analyst include tools and equipment used by the incumbent, job content and working environment, etc.
2. During the on-site observation, it is best to be accompanied by someone familiar with the relevant work or the immediate superior of the incumbent, so as to obtain effective consultation at any time and facilitate the job analyst to understand the work in more detail.
Step 3: Job interview (interview method)
1. Summarize the collected relevant information.
2. According to the interview outline drawn up in advance, find relevant personnel to interview.
(1) position holder
(2) Staff representatives
(3) Senior leaders of enterprises
3. Interview with key events
In the interview of key events, the position analyst can not only make detailed observation by himself or talk with the position holder, but also convene key personnel from various departments to discuss in order to learn more about the position.
4. Matters needing attention in the interview
(1) It is advisable for each person to talk for no more than 2 hours.
(2) Pay attention to make records during the conversation.
(3) The interviewer should pay attention to the creation of a harmonious atmosphere, the tone and way of asking questions, etc.
Step 4: Observe the work site deeply.
1. Formulate issues that need further clarification or supplement.
2. Go to the work site for in-depth observation, the purpose of which is to clarify, clarify or supplement the information obtained from previous investigations and interviews.
3. When observing, it is better to have the personnel who accompanied the observation at the beginning.
4. In-depth observation, in the case of not affecting the normal work of the post holder, it is necessary to communicate with the staff and consult relevant personnel.
Step 5: Comprehensive processing of post information
1. Classify the information obtained from literature review, on-site observation, interview and critical incident analysis, and get all kinds of information required by each position.
2. When encountering problems, job analysts need to communicate with the managers of the company and the staff of a certain position at any time.
3. Carry out job description on the sorted information to form a preliminary job description.
Step 6: Revision and filing of job descriptions
1. Distribute the preliminary job description to the people involved in the whole job analysis and discuss it together.
2. According to the results of the discussion, further improve the job description.