Dalian Jin Lifang Information Consulting Co., Ltd. (hereinafter referred to as "Jin Lifang") is currently located in Dalian, and will gradually become an online service provider for e-commerce giants such as Taobao, Tmall, JD.COM, Pinduoduo, Xiaohongshu and necessities. Its business scope covers IT Internet, e-commerce, training management and other industries, and it has been focusing on providing e-commerce customer service solutions with a series of services such as pre-sales and after-sales services, customer service training and management consulting for many years.
It aims to provide the best quality online shop customer service outsourcing service for the majority of e-commerce platforms and merchants.
At present, there are more than 800 on-the-job customer service personnel, 100 cooperative stores, a perfect customer service training system, standardized customer service management and assessment processes, and digital management.