With the opening of "953 1 1" customer service line, the customer service system of ZTO Express will be further improved, and the customer service process will change from passive to active. Customers will enjoy self-service ordering, business consultation, express mail inquiry, complaint acceptance and other services in a "one-stop" way before, during and after sale.
Enterprise overview
ZTO Express was established on May 8, 2002. It is an integrated logistics service enterprise with express delivery as its core business and integrating cross-border, express delivery, commerce, cloud warehouse, aviation, cold chain, finance, intelligence, community life service and digital marketing in western Turkey.
20 16 10 was listed in NYSE on127 October, which opened a window for the world to understand the development of China express delivery. ZTO Express has become the first phalanx of domestic express delivery enterprises with large business scale and rapid development. On September 29th, 2020, it went public for the second time in Hong Kong, becoming the first express delivery company to be listed in the United States, China and Hong Kong at the same time.