The subjects of the morning exam for the operation administrator of the primary information system of the soft exam are basic knowledge, and the exam time is arranged at 9:00- 1 1:30 in the morning. The knowledge points of the basic knowledge subject examination for information system operation administrators are as follows:
1, Computer Science Foundation;
Built-in representation, precision and overflow of binary, decimal and hexadecimal numbers, integers and real numbers;
Internal representation of characters and Chinese characters, internal representation of sounds and images;
Parity check code;
2. Basic knowledge of computer system;
2. 1 Basic knowledge of computer hardware;
2.2. 1 semiconductor, large-scale integration and its hierarchical structure;
2. 1.3 Types and characteristics of computers;
Minicomputers, workstations, servers, minicomputers, mainframes and supercomputers;
2. 1.4 CPU； ;
Arithmetic unit, controller and common register;
CPU performance;
2. 1.5 main memory and counseling;
Memory system;
Type and characteristics of main memory;
The concept and function of cache;
Types and characteristics of auxiliary equipment;
The concept of virtual existence;
2. 1.6 I/O interface and I/O equipment;
I/O interface concept;
Types and characteristics of I/O devices;
I/O control mode: interrupt control, DMA；;
2. 1.7 power supply equipment, UPS；;
2.2 Basic knowledge of computer software;
2.2. 1 Basic knowledge of operating system;
The type and function of the operating system;
The architecture of the operating system;
The relationship between operating system and hardware platform;
Basic concepts of processor management, storage management, equipment management, file management and job management;
Characteristics, installation, configuration and use of common operating systems;
Chinese character processing;
Graphical user interface and its operation method;
2.2.2 Hierarchical structure of computer software;
2.3 Basic knowledge of computer network;
The function, classification, composition and topological structure of computer network;
Basic network protocols and standards: OSI/RM, TCP/IP；;
Basic knowledge of LAN;
Common network equipment, communication equipment, their connection methods and connection media;
Basic knowledge of network operating system, installation, configuration and use of common network operating systems;
Multi-layer structure of client/server structure and browser/server structure;
Internet foundation;
2.4 Basic knowledge of database;
Basic concepts of database system;
Main functions and characteristics of database management system;
Database language (SQL);
Install, configure and use the general database management system;
2.5 system indicators;
The concepts of response time, throughput and job turnaround time;
Concepts of reliability (utilization rate, MTBF, MTTR, availability, failure rate), maintainability, expansibility, portability and security;
2.6 Basic knowledge of computer application;
Concepts of information management, data processing, aided design, automatic control, scientific calculation, artificial intelligence and remote communication services;
Basic knowledge of multimedia application;
3. Basic knowledge of information and information systems;
The concept and characteristics of information;
The concept of system;
The concept and types of information system;
Processing forms of information system: centralized, decentralized, batch processing, real-time processing, web-based computing;
Common information system;
The objectives and tasks of each stage of information system development;
General knowledge of information system project management;
Common sense of software quality;
Intellectual property rights: key points of copyright law, patent law and computer software protection regulations;
Secrecy law, information system security protection regulations;
Network etiquette;
Common sense of distance education, e-commerce and e-government;
Common sense of enterprise information resource management;
4. Basic knowledge of information system operation and management;
The objectives and tasks of system operation management;
Relevant personnel of system operation management and their responsibilities;
System operation management rules and regulations;
Relevant documents of system operation management and their main contents;
Handling methods of common system failures and common security problems;
System backup and recovery methods;
Basic concepts of system maintenance;
Contents and types of system maintenance;
Characteristics of system maintenance;
Maintainability of the system;
Organization and management of system maintenance;
Systematic review of basic concepts;
5. Basic knowledge of information security;
The basic concept of information security and the types of security risks;
Information security policy (protection, backup, redundancy);
Universal security protocol (SET, SSL);
Access control (password, access right), firewall, intrusion detection;
Basic knowledge of encryption and decryption;
Authentication (digital signature, identity authentication);
Preventing computer viruses and computer crimes;
Protect private information;
Disaster prevention and environmental safety;
Information security rules and regulations;
6. Basic knowledge of standardization;
Basic concepts of standardization and standardization institutions;
Basic concepts of international standards, standards, industry standards and enterprise standards;
Basic knowledge of code standards, file format standards, security standards, software development specifications and document standards;
7. Basic knowledge of computer room and information system support system;
Power supply system (UPS, multi-channel power supply, power distribution system, etc.). );
Air conditioning system (air quality, temperature, humidity);
Ground wire system;
Lightning protection system;
Fire fighting, access control, monitoring and alarm system;
8. Professional English;
Correctly read and understand simple English commonly used in computer use.
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