Apple official national customer service hotline 400-666-8800.
Apple App Store Refund Process:
1, open reportaproblem.apple.com in a browser and log in to Apple ID. Apple prompts here "Log in with your Apple ID. 2. Enter the "Report Problem" interface, and you can see that the purchased apps are arranged in chronological order.
We often encounter situations where we pre-store fees in the Apple App Store and inadvertently buy unwanted apps, right? This tutorial is illustrated and illustrated, and the method of making a refund in the App Store. Hurry up and collect it for a rainy day.
1: Enter Apple's official technical support page.
Go to Apple's official technical support page.
2. Click: Get iTunes support through the fast track.
As shown in the figure below:
Click the button
3. The new page is as follows, please follow the figure: first select iTunes, then select iTunes Store, and finally select purchase bill and exchange, and continue to the next step ~
Graphic operation
4. After continuing, enter the following page and fill in the reasons. Here, everyone suggests choosing the quality of the purchased content as the reason. Of course, if your writing is good, you can choose the last one and write a reason you think you can ~
Reason for choice
5: Continue to enter relevant information, as shown in the following figure:
Fill in relevant information
Connect devices at will. IPhone, iPad, Mac will do.
Version, it is recommended to choose the highest version.
The country fills in according to your Apple ID.
You don't have to fill in the title of the project.
Order number: I want to mention this. Every time you buy software, Apple will send you an email to the email address corresponding to your Apple ID, and the order number inside is your order number ~ In addition, this order number will also be found in the shopping history in the Appstore, and you can find it and fill it in at your convenience. Finally, proceed to the next step.
6. Continue with the following steps: (Because I don't have a suitable reason, I won't take a screenshot. I will try my best to describe the details clearly, so please compare them yourself. )
A: log in to Apple ID. You don't have to log in at this step, but you still have to log in later, so try to log in.
B: If you fill in the contact information, it is recommended to use the email address corresponding to Apple ID (if you have not logged in before, you must log in here).
C: Please fill in the reason for your refund. It is usually suggested to choose the reasons here, such as: the application is off the shelf, the application is poor, the application is incompatible with the device, the application often crashes, or the wrong purchase, as long as you think it is ok. How do you say this place? A friend around me used the reason that the application I bought was too 2B. . . . I did get a refund in the end, hahaha, but I suggest you choose a legitimate reason.
7: Wait patiently for Apple's reply email ~ ~ Generally, there will be a reply in about 24 hours, soon ~
Finally, there are several points to emphasize:
1: No matter where the refund is made, you can use Chinese or a language you know when filling in the reasons.
Don't go looking for trouble if nothing happens. If you do it in a joking manner, the result may not be as you wish.
3. In principle, applications purchased within 90 days can be refunded, but the earlier the refund, the better ~ ~