12329 is the housing provident fund hotline. 20 12 On September 28th, the Ministry of Housing and Urban-Rural Development issued the Notice on Opening the Hotline of Housing Provident Fund 12329.
Its main purpose is to improve the efficiency and service level of housing provident fund management, enhance the transparency of housing provident fund management, strengthen social supervision, and earnestly safeguard the legitimate rights and interests of paid employees. With the approval of the Ministry of Industry and Information Technology, it was decided to open the housing provident fund hotline 12329 nationwide.
Service scope:
1, personal business consultation
Personal business consultation mainly includes policy and operation process consultation such as housing provident fund deposit, housing provident fund withdrawal, housing provident fund loan and housing provident fund repayment; Personal account information verification; The provident fund business in Shanghai accepts the address inquiry of outlets, etc.
2, the unit business consulting
Unit business consultation mainly includes unit information check, unit account opening, unit account cancellation, unit change, unit deposit, unit employee transfer, unit provident fund online business processing system function, unit provident fund online business processing system operation and unit provident fund online business processing system failure.
3. Affordable housing loan appointment
Affordable housing loan reservation mainly provides policy consultation and reservation service for affordable housing customers.
Reference to the above content: Baidu Encyclopedia-12329