First, take telephone as the main mode of operation, communicate with customers, understand customers, develop new customers, guide customers' behavior, then recommend relevant products and services of the company, and seize customers through telephone communication to achieve business objectives. The working characteristics and working environment of telephone clerks are generally superior:
1: generally equipped with independent office environment: advanced information management system and sales management platform, and the overall working environment is very comfortable.
2. The company will generally provide targeted customer resources for telephone service clerks, and only rely on their comprehensive quality to seize customers. Wages are generally guaranteed, as well as business commissions.
3. Telephone clerks will receive professional training before joining the job, but the threshold is relatively high. And strict in image.
Two: a business clerk who is on a business trip or accompanying the leader on a visit and cooperates with the leader to complete the business purpose. They are usually called business secretaries, also known as "senior staff", who work relatively freely and earn quite high income. But relatively speaking, the company has very high requirements for the quality, knowledge, flexibility, appearance, temperament, expression ability and professional level of senior business clerks. There is no exact range of wages, because individual abilities are different and vary greatly. If you want to be such a clerk, you can refer to another article in China Clerk-the way out for clerks.