The national unified hotline for social security inquiry 12333 is mainly used for business consultation on human resources and social security policies, open government affairs, complaints and reports, and social security account inquiry. It is an important window to provide consulting services, complaints and reports, coordinated handling and other services to the public through 12333. It is also a comprehensive public service platform for the Human Resources and Social Security Bureau to undertake the functions of making government affairs public and handling letters and visits through telephones and websites, and to listen to the voices of the people.
Members of the public can dial12333; Click "Dial" and answer; After hearing the customer service reply, press 0 on the dial key to transfer to manual customer service. 12333 is the special number of the national labor security telephone consultation service. It mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talents, wage income distribution and labor relations.