1, exit anti-virus software and other security software, and restart the Thunder attempt.
2. Clear the browser cache and try to switch to another browser.
3, restart the computer, network-unplug the network cable to reconnect or restart the router.
4. If it is not a private network (for example, a network cable is used by one person without a router), such as campus network, company network and community network, you can ask your classmates or friends if it can be used normally. If your colleagues and friends around you are using it normally, there must be restrictions or anomalies on Thunder in your current network. It is suggested that you consult the internal network management and the network provider whether to restrict or block Thunderbolt or p2p protocols.
5. It is recommended that you download the latest version of the installation package of Thunder from the Thunder Product Center () and try to reinstall it on another disk. (Please don't cover the installation, be sure to uninstall and reinstall, otherwise it may cover the old problems. )
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For more questions, please ask thunder network Platform.