In today's social life, post responsibility is exposed in more and more places, and formulating post responsibility can reduce the occurrence of illegal acts and accidents. So do you really know how to formulate job responsibilities? The following are my responsibilities for IT service operation and maintenance. Welcome to read the collection.
Job responsibilities of IT service operation and maintenance 1 Job responsibilities:
1. Be responsible for pre-sales technical support and sales of outsourced service projects, and accomplish sales targets together with sales.
2. Through the understanding of the business needs of key customers of the company's outsourcing services, continuously dig deep into the potential needs of customers and customize corresponding solutions;
3. Analyze the business requirements in detail, provide customers with quality solutions in combination with the company's technical products, and guide customers to choose technical service products;
4. Responsible for the designation of bidding scheme, cost optimization, price support, cooperation signing, etc.
5. Assist on-site customer service manager (ADE) or service delivery manager (SDM);
6. Assist TTM SMEs to complete research and handover projects.
Requirements:
1, bachelor degree or above, more than 3 years of pre-sales experience in IT industry, with successful pre-sales support experience;
2. Familiar with data center, operation and maintenance management, planning consultation and other services;
3. Familiar with operation and maintenance construction and consultation, with corresponding IT operation and maintenance solution project background is preferred;
4. Experience in outsourcing management, understanding IT outsourcing methodology or working background in Party A's IT department is preferred;
5. Good team spirit, multi-person and multi-department cooperation, good customer communication skills, and good at guiding customers to make choices. In fact, this position is mainly based on pre-sales technology and after-sales support delivery.
Job Description of IT Service Operation and Maintenance 2:
1, responsible for the operation and maintenance of the application system, including: coordinated handling of major production failures, system monitoring and alarm handling, etc.
2. Responsible for the release of application system version, coordinate and track version upgrade, and ensure the quality of version release;
3, responsible for the application system regular operation and maintenance report writing;
4. Be responsible for the optimization of operation and maintenance tools and the maintenance of operation and maintenance documents;
5. Be responsible for emergency drills at the application level.
Requirements:
1, major in computer science/full-time bachelor degree or above.
At least 2.3 years relevant working experience.
Job responsibilities of IT service operation and maintenance 3 Job responsibilities:
1, instigate the implementation of logistics service improvement in the region;
2. Run KPI monitoring to push suppliers to solve operational problems;
3.DC warehousing operation capacity and operation quality management;
4. Undertake the requirements of the headquarters for independent management of suppliers, and review the implementation;
5. Confirmation of abnormal operation and system entry.
Qualifications:
1, logistics expertise;
2. Ability to analyze data in real time;
3. Familiar with auditing skills;
4. Familiar with the new logistics technology in the industry;
5. Be familiar with the operation of the direct selling market and be able to correctly interpret the business requirements;
6. Excellent communication skills;
7 operational risk identification, prevention and response capabilities.
Job responsibilities of IT service operation and maintenance 4 Job responsibilities:
1. Cooperate with sales, demonstrate and explain to customers, and provide comprehensive technical support to customers during on-site debugging. Handle and answer technical related questions raised by customers.
2. Cooperate with market activities and provide technical support.
3. Be responsible for product testing, installation and technical training for customers.
4. Carry out the daily service of the company's product technology, including solving customers' doubts and problems in product application remotely or on site, handling customers' requirements for maintenance and return, and simply editing and outputting product manuals.
5. Track the running status of products in the project, timely understand and collect customer feedback information, provide after-sales technical support, make after-sales service records and provide after-sales service reports, and strive to improve customer satisfaction.
6. Other tasks assigned by superiors.
Qualifications:
1, computer related major is preferred, full-time college degree or above.
2. More than one year experience in IT or network related technical support, experience in project implementation and after-sales service is preferred, and excellent fresh graduates can also be considered.
3. Have some knowledge of Android and Linux operating systems, and be familiar with network management and testing.
4. Be familiar with office software such as Word, PPT and Excel, and have certain document editing ability.
5. Have certain coordination ability, be considerate and meticulous, and put customer service first.
6. Strong sense of responsibility, active and serious work, and team spirit.
7, good health, can adapt to irregular business trips.
Job responsibilities of IT service operation and maintenance 5 Job responsibilities:
1, responsible for the safe and normal use and maintenance of facilities (equipment) such as servers, firewalls and core switching networks in the central computer room of the group company;
2. Be familiar with all kinds of software and hardware platforms currently used by the company, and be able to make special configurations for the system according to different usage conditions to optimize the system performance;
3. Be familiar with the company's current network platform, be able to establish a network system as required, and judge, analyze, locate and eliminate network faults;
4. Be familiar with the technical information of the system, network and various hardware devices, locate system faults according to the alarm information of the system, and timely eliminate complex technical faults under the guidance of internal or external experts of the company;
5. Be able to configure and upgrade the company's network security system, identify potential system security risks and take effective measures in time.
Qualifications:
1, full-time bachelor degree or above, major in computer science;
2, more than 3 years working experience in enterprise IT management positions, proficient in computer and related technologies;
3. Hold a computer secondary certificate or above;
4. Not more than 35 years old, serious and responsible, with good professionalism;
5. Have good professional ethics, be serious and responsible in work, be proactive and have a strong sense of service;
6. Be in good health, be able to meet the needs of work, and have no other circumstances that affect employment.
Job responsibilities of IT service operation and maintenance 6 General Manager of Information Management Department Shanghai Sansheng Hongye Investment (Group) Co., Ltd., Sansheng Hongye, Sansheng Hongye Job responsibilities:
1. Be fully responsible for the construction, operation, maintenance and optimization of the Group's information platform, and preside over the formulation of information development strategies and plans;
2. Responsible for the overall planning, demand analysis, organization construction, management and maintenance, promotion and training, technical support and other work of the Group's integrated information system platform, so as to improve the overall efficiency of the Group's business work;
3. Responsible for organizing the research plan of new projects and upgrading of existing projects, including system selection, development and design, upgrading and online work, and controlling the overall progress, quality, cost and safety system of the project;
4. To be responsible for guiding, handling, coordinating and solving information technology problems arising from the internal operation and management of the Group;
5. Be responsible for formulating perfect rules, regulations and service system of scientific and technological informatization, managing the schedule of technical team in the center, actively and effectively encouraging, supervising and providing professional guidance to R&D personnel, improving the overall business level and creating a positive working atmosphere;
6. Complete other tasks assigned by the vice president.
Requirements:
1. Bachelor degree or above in computer related major, experience in real estate informatization is preferred;
2. Have more than 10 years experience in IT technology operation and team management; At least 3 years working experience as director and deputy director of group enterprise informatization, responsible for enterprise informatization development planning, managing the whole process of large-scale complex project design and implementation, managing the technical development team with more than 10 people and successfully completing the project;
3. Have a keen insight into the development of Internet technology, actively track and grasp the technical development trend of the industry, timely grasp the market development trends, and provide decision-making suggestions for the company's technical development;
4. Deep technical background, familiar with the whole process of Internet product management and development, proficient in the development technology of Internet and mobile Internet products, and highly available product development and maintenance experience is preferred;
5. Able to undertake high-load work and excellent planning, organization, communication and execution skills; Good teamwork spirit and management ability, strong sense of responsibility, professionalism and strong pioneering spirit.
;