12345 acceptance type:
12345 Accepting consultation questions: including government information consultation on administrative functions, responsibilities, policies and regulations, working procedures, etc. Accepting complaints: including complaints about administrative management, social management, public services and other convenience services; Accepting suggestions: including opinions and suggestions on administrative management, social management and public services.
Matters not accepted (including opinions): involving state secrets, commercial secrets and personal privacy; Involving inefficient functions such as people's congress, CPPCC, courts and procuratorates, as well as the functions of the army and armed police; It has been or should be resolved through legal channels such as legal proceedings, arbitration, administrative reconsideration or normal petition channels.
The departments and units that have the right to deal with it have accepted or are dealing with it; The claim has been settled in accordance with the law, but the claimant (whose name, e-mail, IP address, contact telephone number and mobile phone number are the same as the main contents of the claim, and they are all regarded as the same person) still claims on the same facts and reasons.
The problems reflected are accepted by emergency rescue systems such as 1 10,19, 120, 122; Does not belong to the jurisdiction of the administrative organs of this Municipality; The complaint situation is unclear and there is no specific complaint content; The claim to protect one's rights and interests fails to provide real name and contact information, which makes it impossible to verify; Other acts in violation of laws, regulations and rules.