China Tietong Customer Service Telephone

China Tietong Customer Service Tel 10050. China Tietong's "10050" customer service hotline, as one of the important windows of foreign service, adheres to the service concept of "being responsible for users" and builds a bridge between users and Tietong. Users can dial "10050" to handle business easily, consult difficult questions in detail and get fault acceptance quickly.

In order to fully meet the needs of Tietong users and telecom users, China Tietong has launched a centralized and unified telephone number inquiry service for all cities in the province since 2004 1 month 1 day. Fixed-line and mobile phone users can dial "95 105 14" anywhere in the province to get the convenient and quick number search service provided by China Tietong.

Hotline function:

Business consulting: To provide customers with business consulting services such as basic knowledge, service scope, tariff policy, opening, handling channels, and usage of all kinds of telecom services developed by China Tietong to the society.

Telephone bill inquiry: provide customers with telephone bill inquiry and account inquiry for using China Tietong telephone. Specifically, it includes the current month's phone bill inquiry, historical phone bill inquiry, phone bill detailed list and account balance inquiry.

Fault declaration: Accept the fault declaration of customers in the process of using all kinds of telecom services of China Tietong, and timely transfer it to relevant departments for handling, and the customer service center or responsible department will feed back the handling situation to customers.

Reference to the above content: Baidu Encyclopedia-10050