China Telecom provides the best network communication service, and the telecom activities can be inquired directly through the telecom business hall or the entity business hall.
The customer service telephone number of radio and television is different in different regions-for example, 96766 (Shaanxi) 96596 (Tianjin) 96655 (Sichuan).
Customer service telephone numbers vary from place to place, so it is recommended to consult the local radio and television broadband business hall.
Extended data:
Construction background
In 2007, all parts of the country began the overall transformation of digital TV, realizing the first stage of development: broadcasting digital TV business. Through the operation of broadcasting digital TV programs in the first phase, the radio and television network has established its main brand, established and improved its business service operation platform, developed a certain scale of set-top box users, and established a unified user management and charging system. However, after the overall conversion of digital TV, the satisfaction of users with digital TV is not high after the return visit survey of actual users. Users are not satisfied with watching TV programs passively, but also want to select different, more personalized and in-depth information through the remote controller in their hands, which is personalized, professional and diversified. In this context, interactive TV, broadband services and other value-added services came into being, and the development of radio and television networks is entering the second stage: developing broadband services and interactive value-added services. Developing these broadband and interactive value-added services will involve a series of problems such as two-way network transformation and equipment selection.
Source: Baidu Encyclopedia Broadcasting Broadband