Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.
12345 is the mayor's public telephone. In fact, 12345 did not get a reply from the mayor, but was recorded by the relevant staff and handed over to the relevant units, and then the relevant units gave a feedback to 12345, and then 12345 told the reflector to reply.
12345 service hotline is usually used for:
1. Consultation on administrative functions, responsibilities, policies, procedures and other public service information.
2 complaints, opinions and suggestions on administrative management, social management and public services.
3, management authority within the scope of non emergency management, service for help.
4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report.
5. Praise the efficiency and administrative effectiveness of government departments and their staff.