You can call JD.COM Customer Service Department to enjoy various services. Including inquiring the order status, applying for refund, consulting commodity information, inquiring logistics information and so on. If users have complaints about the quality of goods or encounter other problems, they can also reflect to customer service and seek solutions.
JD.COM customer service not only provides telephone service, but also has online customer service, social media customer service and other multi-channel services. Users can contact customer service staff through the online customer service window on the APP in official website or JD.COM, or consult, complain and inquire information through social media platforms such as Weibo and WeChat. Through these channels, users can choose the most suitable service mode and enjoy a more convenient shopping experience.
Business development of JD. COM:
1, business content
Online sales: digital products such as computers and mobile phones, household appliances, auto parts, clothing, shoes and hats, luxury goods, household and household products, cosmetics and other personal care products, food and nutrition products, books and other media products, maternal and child products and toys, sports and fitness equipment and virtual goods. *** 13 categories of goods 31.5000 SKU.
2. Cross-border network
In 2022, the total storage area of cross-border network in JD.COM increased by more than 70% year-on-year, and 90 bonded warehouses, direct mail warehouses and overseas warehouses have been operated worldwide. According to JD. COM, in addition to Southeast Asia, the self-operated warehouse network has been deployed in the United States, Germany, the Netherlands, France, Britain, Poland, the United Arab Emirates, Australia and other places, mainly providing end-to-end solutions for local, cross-border and China brands and businesses.
Reference to the above content: Baidu Encyclopedia-JD.COM