A telephone conversation between two people. Thank you for calling the consumer supermarket.
Hello. Thank you for calling the consumer supermarket.
Is this the customer service desk?
Is this the customer service counter?
Yes. How can I help you?
Yes, what can I do for you?
I bought a sweater in your shop a week ago. It says 12. But in fact, it is 10. Can I exchange it?
I bought a sweater in your shop a week ago. It's marked 12, but it's actually 10. Can I exchange it?
Do you have the receipt?
Do you still have the receipt?
Yes, I like it.
be
I want to apologize for this problem. Please take your receipt and sweater down and change it into the size you want.
I'm sorry for the trouble. Please take your receipt and sweater to the store to change the size you need.
Thank you very much.
Thank you.
Ayu? You're welcome.
You're welcome.
Two people are talking on the phone. 2 ATelco Mobile, how can I help you?
This is the telephone company. Can I help you?
Yes, me? I want to activate my voice mail service.
I want to activate the language mailbox service.
Of course, sir, we have a special promotion at present, including voice mail service, call waiting and three-way call.
Ok, sir, at present, we provide a special service, including voice mail service, call waiting and three ways of calling.
Sure, that sounds great! Are there any other charges?
That sounds great. Are there any other charges?
Not at all. There are no hidden fees or surcharges, this is a uniform monthly rate.
No. There are no hidden fees or extra fees, it is a monthly fee.
B perfect. I also want to know if there is a call forwarding service. I'm usually out of town, and I want my phone to be transferred to a local number.
That's great. I also want to know if there is a telephone transfer service. I'm often out of town, and I want to transfer my call to a local number.
Yes, of course. We can start all these services in about an hour.
Of course there is. These services can be activated within an hour.
Two people on the phone English conversation 3 AHi, I? I want to turn on my phone.
Hello, I want to answer the phone.
But what address, sir?
Please tell me your address, sir.
A345 Lincoln Avenue. Oklahoma city.
345 Lincoln Street, Oklahoma City.
Ok, your name, please?
All right. What's your name?
John Smith.
John? Smith.
A steak, please. Very good, Mr. Smith. I need to ask you some questions.
Just a moment, please. Very good, Mr. Smith. I need to ask you some questions.
Very good.
Of course.
B The interview takes about 15 minutes, and your mobile phone will be turned on within 24 hours.
This conversation will take you about 15 minutes, and your phone will be open within 24 hours.
Fifteen minutes? Me? I'm sorry, but me? I'll call again. I'm going back to work.
15 minutes? Sorry, I'll call back later. I'm going back to work.
All right, Mr. Smith. Thank you for calling.
All right, Mr. Smith. Thank you for calling.