Why should I buy IT third-party services?

1 Foreword With the rapid popularization of information technology application, more and more industries and departments have established IT systems. In industries with high information level, such as telecommunications, finance, energy, manufacturing, etc., IT systems have formed a considerable scale system, and the operation management of these industries has also become highly dependent on IT systems. An enterprise IT system is generally composed of a foreground terminal and a background data center, the core of which is the data center, which provides data support for the foreground terminal. The "heterogeneous environment" of IT infrastructure in data center with complex technology and different standards puts forward extremely high technical requirements for system maintenance. Third-party service providers in IT industry came into being. 2 Development According to international practice and product nature, IT industry mainly consists of three categories: software and hardware product manufacturing, system integration services and IT technical services, and IT services are divided into data center IT infrastructure services for governments, enterprises and institutions, desktop support services for end users, network support services for data centers and end users, and other services. Among them, data center IT infrastructure service providers are mainly composed of original vendors and third-party vendors. The third-party IT service is the result of the deepening development of the IT service market after it has developed to a certain stage. With the deepening of domestic informatization application, it is essential to manage, maintain and even upgrade the existing information system. However, the standard services attached by the original manufacturer of a single device are only responsible for their own brand products, but IT is difficult to face the problems of IT construction systems with heterogeneous customers (different brands). This way of providing services by the original manufacturer of a single device has been difficult to meet the increasingly complex IT application environment. In this market environment, the third-party IT service providers with multi-brand service capabilities have obvious competitive advantages, and the third-party services that can provide unified and systematic "one-stop" services and solutions have emerged. In recent years, with the rapid development of China's IT industry, the scale of IT infrastructure service market has been expanding, and the IT infrastructure third-party service market has also shown a rapid development trend. With its professional technical level, cross-platform service ability, lower service price and more flexible service mode than the original equipment manufacturers, the third-party service providers have gradually expanded their share in the entire data center IT infrastructure service market, and more and more enterprise users have gradually accepted this service mode and recognized its service value. The data shows that in 20 1 1 year, the market scale of third-party services for IT infrastructure in data centers reached180.6 billion yuan, an increase of 27.4% over the same period in 201year. Its share in the whole IT infrastructure service market was 42.02%, an increase of 65,438+0.59 percentage points over the previous year. According to the data of "20 13-20 17 Analysis Report on the Development Prospect and Investment Forecast of the IT Infrastructure Third Party Service Industry in China Data Center" [1], the domestic IT infrastructure third party service market is still on the rise, with numerous competitors, scattered brands and low market concentration. In recent years, the third-party service market concentration of IT infrastructure in China data center is low, and the sum of the market share of the top ten service providers is close to 20%. In recent years, the leading third-party service providers in China data center IT infrastructure market mainly include: Telecom System Integration, Oracle Bone Inscriptions Code System Integration, Taiji Computer, Huasheng Tiancheng, Unicom System Integration, Donghua Software, Neusoft Group, China Railway Trust, ChinaSoft and Tianji Technology. Geographically, East China, North China and South China are the main areas of IT infrastructure services in data centers, accounting for about 65% of the total market. These areas have a high level of economic development, a good foundation for information construction and strong market demand, among which East China is the largest market, accounting for about 25% of the total market. In the development of the industry, the construction of data centers in telecommunications, finance, government and other industries started earlier, and there is a great demand for IT services market. IT is the main application field of IT service market, accounting for more than 60% of the total market, among which the telecom industry has the largest market, accounting for about 26%. With the expansion of data center, the types and brands of IT equipment are diversified, and there are more and more IT application systems. The relationship among IT equipment, IT system and basic resources is complicated, and the IT infrastructure of data center is becoming more and more complicated. However, users have great shortcomings in the professional ability, management level and talent reserve of data center operation and maintenance, which restricts the improvement of enterprise IT application level and also drives the continuous growth of third-party service demand of data center IT infrastructure. According to the research of Qianwei.com, due to the continuous implementation and deep integration of information applications such as cloud computing and Internet of Things in the Twelfth Five-Year Plan, the third-party services of IT infrastructure in data centers will continue to maintain rapid growth. In 20 12, the third-party service market of IT infrastructure in China data center will reach 23 billion yuan, with a growth rate of 27.5%. It is predicted that by 20 16, the market scale will reach more than 60 billion yuan, with a compound annual growth rate of 27.6%. 3 Advantages of third-party IT service providers The third-party services in the IT industry refer to IT infrastructure services provided by non-original manufacturers for multi-brand products. The third-party service providers in IT industry have three advantages: 1, multi-brand service ability, which solves the problem of narrow service technology coverage of the original manufacturers; 2. Strong professional skills, which solves the problem of insufficient technical strength of users' self-maintenance, and allows users to get out of the operation and maintenance of infrastructure with complex technology and high integration difficulty and concentrate on their own business development; 3. The operation and maintenance cost is low, allowing users to reduce high service fees. 4 Five categories of third-party IT services The five categories of third-party IT services are consulting services, implementation services, operation and maintenance services, migration services and training services. Consulting services mainly include IT system planning consulting, IT infrastructure consulting and virtualization application consulting. Implementation services mainly include operating system installation and configuration services windows/linux/aix, database installation and configuration services SQL/Oracle/db2, server virtualization platform implementation services, and disaster recovery system implementation services. Operation and maintenance services mainly include: equipment inspection service, regular preventive health check, on-site spare parts service, etc. Migration services mainly include: equipment migration and upgrade services, application and data migration services, etc. Training services mainly include server and storage maintenance training, AIX system management training, etc. 5 Status quo of third-party IT services. In recent years, the state has successively issued a series of supporting policies, creating a good policy environment for third-party IT infrastructure services in data centers. The national IT operation and maintenance service standard is expected to be introduced in the second half of the year or the first half of next year. After the introduction of the national standard, the industry will enter the reshuffle stage, and professional third-party service providers focusing on IT infrastructure services are expected to stand out from the competition with the advantage of "specialization". In addition, domestic IT construction will usher in another round of peak in the next few years. Moreover, most of the IT systems built in the previous two or three years have passed the free maintenance period. Since 20 1 1, the demand for IT system maintenance will increase day by day. In 20 14, the market scale of IT infrastructure services in China will reach 69.029 billion yuan, which is one of the fastest growing sub-sectors in China.