1. Open-ended questions: Using open-ended questions can stimulate customers to answer more deeply and urge them to express their thoughts and feelings more fully. This kind of question usually begins with open words such as "What, how, please describe it", such as "What do you think this question will do to you?" "Can you describe your feelings in detail?" Wait a minute.
2. Closed questions: Closed questions usually require customers to give simple and clear answers, which is conducive to obtaining specific information and details, such as: "Are you anxious?" Do you feel better today? Wait a minute. Closed-ended questions can be used to help clarify customers' problems, understand their situation and ask about past experiences.
3. Feedback and generalization: Consultants can confirm whether their understanding of customers is correct by giving feedback and generalization to customers' answers, and at the same time help customers to think and explore the problems more deeply. For example, "So your worry is mainly because …", "I heard you say that you are confused about this problem", and so on.
4. Explore customers' emotions and experiences: Asking customers' emotions and experiences can help customers understand their emotions and feelings more deeply. For example, "What kind of emotional reaction do you have to this question?" "What do you think of this problem?" Wait a minute. By exploring emotions and experiences, consultants can better understand the inner world of clients and provide corresponding support.
Establish an effective consulting relationship
Questioning skills in psychological counseling are an important part of establishing an effective counseling relationship. Establishing an effective consulting relationship requires consultants to have good communication skills and emotional intelligence, and to create an open and supportive environment. Consultants should also have the ability to respect, accept and understand clients, so as to build trust and promote positive changes and personal growth of clients. Through effective questioning skills, consultants help clients to think deeply and gain insight into problems, so as to achieve the purpose of consultation.
Questioning skills in psychological counseling include open-ended questions, closed-ended questions, feedback and generalization, and exploring emotions and experiences. These skills are helpful to establish a good communication and trust relationship between consultants and clients, and to promote customers to think deeply and explore problems, so as to realize personal positive change and growth. Effective questioning skills need to be flexibly used in the consultation process in combination with personal circumstances and specific needs in order to achieve the purpose of consultation.