How to improve the communication ability with subordinates in catering management? It is very difficult to recruit people during the preparation for opening. It's almost impossible to get all the training. Either it was dug up by other units or it was exhausted when it opened, or it evaporated from the store because of a little grudge with colleagues. This phenomenon is most common in franchise stores in our provincial capital cities. They don't even give you a chance to keep them. How can we keep our employees and make them work hard for us? This requires managers in the catering industry to strive to improve their communication skills.
No employees can't communicate. Only leaders and managers who are not good at communication can hardly manage a restaurant by one person's ability. They must rely on the support and cooperation of employees to complete the task. The success of management depends largely on the ability to communicate with employees. Simply thinking about giving employees a ticket on their own, it is difficult to manage an enterprise and bring their own team. Therefore, managers must constantly improve their communication skills with employees, so that you can understand what employees are thinking and manage them more effectively. Employees are also full of ideas and ideas. When we observe them, they are also talking about us. If you always put on a condescending posture, it is difficult for you to get along with them, let alone hear their voices, so it requires our managers to pay more attention to their words and deeds in their daily work.
As a manager, you should be kind and polite when conveying orders, and keep an understanding and kind attitude, because it is difficult to maintain the relationship between superiors and subordinates by relying on the authority of superiors in catering management, and the attitude and language of superiors can directly affect employees' views on leaders, thus affecting the implementation of orders; Give employees more opportunities to ask questions and ensure that employees can pay full and accurate attention. Guide employees to realize the importance of orders and let them take the initiative to complete them.
When criticizing employees, we should respect objective facts, persist in seeking truth from facts, analyze the root causes of mistakes with him from the other side's perspective, and let him know from the heart where he is wrong and why. We allow employees to make mistakes in catering management (there can't be perfect employees who don't make mistakes at all), but it's important to let employees know where the mistakes are and prevent him and his colleagues from making the same mistakes next time; When criticizing employees, we should choose the right voice place, consider employees' self-esteem, and appropriately affirm and praise subordinates while criticizing, so that they can realize their own value and accept criticism with an open mind.
When praising employees, we should meet sincerely and praise sincerely. Only praise based on sincere feelings can really encourage and motivate subordinates, especially in our head office, where employees queue up every day and run at high intensity, we should praise rather than criticize.
In addition, subordinates who have created value in their work are eager to be affirmed and recognized by managers. Managers should create opportunities to affirm their work in time, and managers should be good at discovering meaningful things done by subordinates, regardless of the size of the things, and give sincere praise. In this way, employees will have more * * * to put into their work. When a manager often finds the bright spots in his employees at work, your praise may be for him, but it will also make other employees imitate him actively, and at the same time you will be moved by them, so that you will be full of * * * feelings about your work. When I was preparing for the head office, Jiangyin store, Changchun store, Taiyuan store and Linfen store, I was moved by different employees and different deeds, which is also the secret that I will not be tired no matter how tired I work.
Employees work hard for us in the front line. As managers, we should also consider them in other aspects besides work. I think a good manager should constantly change his role in his work. Sometimes you have to think of yourself as their elder, sometimes you have to think of yourself as their brother, sometimes you have to think of yourself as their equal colleague, and sometimes you have to think of yourself as their bosom friend. In addition to supervising them at work, we should also care about them in life. You should have the time and patience to listen to what they tell you, to listen to their confusion on the road of life, and to guide them with your own life experience, which can not only reduce the flow of people caused by non-work reasons.
It will also let us solve some accidents in the bud.
Having said that, in fact, management communication is nothing more than empathy and detailed communication. Doing these well can reduce the incomparable pressure and bring endless fun to our work!
Catering management objective 1, customer satisfaction
2. Maximize profits
3. Strong competitiveness in the same industry.
4. Employees are highly motivated.
5. Control the cost within the expected range.
How to improve the ability of professional management and communication? In order to explore and master the writing rules and characteristics of papers, it is necessary to classify papers. Because the content and nature of model essays are different, and the research fields, objects, methods and forms of expression are different, there are different classification methods for model essays.
According to the different contents and research methods, the model essay can be divided into theoretical model essay, experimental model essay, descriptive model essay and design model essay.
According to the nature of discourse, the discourse model can be divided into two types: the discourse model and the discourse model. Argumentative writing refers to expounding and demonstrating one's own views and opinions from the front. The argument-oriented paper is a model essay. Writing a thesis requires clear arguments, sufficient arguments, rigorous argumentation, convincing people with reason and convincing people with facts. Argumentative model essay refers to establishing one's own arguments and propositions by refuting others' arguments. If the essay mainly refutes some wrong viewpoints, opinions and theories, it belongs to refuting essay. Composition requires not only arguments, arguments and arguments, but also tit-for-tat and argument.
According to the size of the research problem, the paper model can be divided into three types: macro model and micro model. Any prose that is national and universal and has certain guiding significance for regional work is called macro prose. It has a wide range of research and influence. On the contrary, the model essay on regional and specific issues is a micro model essay. It is of guiding significance to specific work and has a narrow influence.
How to improve the ability of class management —— Experience of class teacher training in minority areas: the curriculum reform is changing with each passing day; However, the present situation of education in minority areas is as always. Looking at the learning situation of students in ethnic areas, it is not difficult to find that many ideas and methods in the new curriculum standard are difficult to achieve. Only by connecting with reality and looking at it from a developmental perspective can we gradually find problems and solve them. In the work of a class teacher, the object of the class teacher's work is students and their mental state. Only by firmly establishing a correct world outlook, outlook on life and values and having both ability and political integrity can we teach and educate people. I deeply realize that the essence of being a teacher lies in what you say and do: 1. The belief of devotion to education remains unchanged; 2. The purpose of caring for and serving students remains unchanged; 3. Meticulous, resolute, serious and responsible work attitude remains unchanged; 4. The emotion of correctly handling interpersonal relationships remains unchanged. Practice has proved that being a teacher can achieve these "four invariants" and plays an important role in students' minds. To do a good job as a class teacher, we must love deeply, manage strictly and grasp firmly. "Love" is the basis of educating students well, "strictness" is the key and "reality" is the guarantee of educating students well. After several years of work experience, I think there are three ways to do a good job in class teacher: comprehensive management method, discussion method and individual conversation method. It means that in the process of class management, we should not only pay attention to and test the quality of educational effect on students, but also pay attention to and test the whole process of educational effect on students and its reasons, and put the management of process and reasons on the main content of management. This method is an effective traditional method for students' collective mutual education and self-education. The content and form of the forum can be varied, the number of people can be large or small, and the scale can be large or small. This method is also an effective traditional way to do in-depth and meticulous ideological and political education. In this way, it is easy to communicate with each other, so as to achieve the purpose of mutual inspiration, mutual education and enhancing understanding and understanding. Individual heart-to-heart talk is the basic work of ideological and political education, and it is also the basic skill of doing ideological education well. Heart-to-heart talk should be scientific, follow the rules of students' ideological activities and be artistic; We should not only be good at grasping the opportunity, but also make progress and retreat and exercise reasonable restraint. To do a good job as a class teacher requires the class teacher to have a high ideological level, good quality cultivation and enterprising spirit, and a strong sense of educating people in his work, which should not be superficial but thorough and meticulous. Catch again and again, catch again and again. After more than ten years' training, I think that in the specific work of a class teacher, we should be diligent in managing classrooms and dormitories, communicate with teachers in time, and talk about students' learning trends. We should insist on checking morning exercises, early self-study, class situation, being late and leaving early, and checking the whole area every day, so as to be aware of it, sum up last week's work at the class meeting every Monday and make arrangements for next week's work. It is necessary to solve various problems in time, so that the class atmosphere is positive and the learning atmosphere is strong. The dormitory for learning and teaching exchange is the window of class civilization. The quality of a dormitory affects the formation of a good class atmosphere. Usually, you should often go to the dormitory to talk with your classmates about ideals, study, professional knowledge, daily life trivia, get in touch with them more, be their friends and help them solve their difficulties in life. Gradually form a harmonious, sincere, true and new relationship between teachers and students, so as to facilitate the smooth development of the work of class teachers. We should always guide each dormitory in the class to actively carry out dormitory culture and environmental sanitation competitions, so that students can feel comfortable when entering the door, feel intimate when entering the door, and feel a sense of belonging when going out. In normal work, we should take the initiative to contact teachers, keep abreast of students' learning trends, and do a good job in students' ideological management. Help teachers do a good job in teaching, correctly handle the relationship between teachers and students, and make students like me or different. In short, the head teacher should take the actual situation of students as the starting point, pay attention to cultivating students to form good habits, guide students with good educational and teaching methods combined with quality observation, and transform students with a fair and decent style. Only in this way can the work of the class teacher achieve good results.
How to improve employees' job satisfaction (communication skills, interpersonal skills, stress management skills. )? The meaning of this question is not clear. Correct language organization ability is very important for leaders.
Personal opinion: improving employees' job satisfaction, appropriate encouragement and communication from the boss, appropriate rewards and punishments at work, and good communication between employees (preferably employees have a fixed lunch break together) can all improve everyone's work well, thus improving employees' job satisfaction.
Communication skills, interpersonal skills, stress management skills. . From the perspective of managers.
It is better to find a management book and read it patiently. Books are still necessary.
How to improve your communication and coordination skills in life and work, my friend, I will give you some suggestions, I hope you can use them.
1, give yourself enough confidence every day, you can't lose confidence, that means you look down on yourself.
2. Keep practicing every day. For example, have in-depth heart-to-heart talk with friends and talk to strangers to improve.
3. The intonation should be deep and clear, and the clear, deep and pleasant intonation is the most attractive. Therefore, people with high pitch must practice hard to become low-key in order to speak charming emotional voices.
4. Pronunciation should be clear, paragraphs should be clear, pronunciation should be standard, and sentences should be clear. The best way to correct slurred speech is to recite aloud, which will have an effect over time.
5, the speed of speech should be fast and slow, just right. When you encounter emotional scenes, you can certainly speed up your speech. If you encounter a rational scene, you should slow down your speech accordingly.
6. Know how to pause at a specific time, neither too long nor too short. Pause sometimes arouses the curiosity of the other party and forces the other party to make a decision in advance.
7. The volume should be moderate. If the volume is too large, it will cause too much oppression and disgust. If the volume is too low, it will show that you are not confident and convincing.
8. With facial expressions, every word and sentence has its meaning. Know when to match the right facial expression.
9, elegant wording, try to avoid swearing, do not easily come up with a mantra, it is also immature performance.
Finally, I hope my friends can make you happy, and your popularity will get better and better.
How to improve the communication ability of secondary school students is a knowledge, and the cultivation of human feelings is an article; Communicate more, attend more parties, and boldly put forward your own views and implementation strategies. Read more books and make more friends to broaden your knowledge and broaden your horizons!
How to improve the communication ability of enterprise employees? Have a morning meeting every day to sum up yourself.